At a Glance
- Tasks: Gather and analyse business requirements to create impactful CRM solutions.
- Company: Leading Microsoft Solutions Partner with a strong reputation.
- Benefits: Hybrid work model, professional growth opportunities, and collaborative culture.
- Other info: Join a dynamic team focused on client success and transformation.
- Why this job: Make a real-world impact on complex projects across various industries.
- Qualifications: Experience with Dynamics 365 CE and strong communication skills.
The predicted salary is between 60000 - 65000 £ per year.
Hybrid - 3 days per week in London. No sponsorship can be offered - must be eligible for SC Clearance.
We’re working with a leading Microsoft Solutions Partner delivering complex enterprise transformation programmes across Dynamics 365 and the Power Platform. They’re looking for an experienced Dynamics 365 CE Functional Consultant to join their growing team and play a key role in shaping and delivering impactful CRM solutions.
The job:
- Working with clients to gather, analyse, and document business requirements.
- Translating business needs into well‑designed Dynamics 365 CE and Power Platform solutions.
- Configuring and customising Dynamics 365 CE applications (Sales, Customer Service, Customer Insights, Field Service).
- Supporting end‑to‑end delivery across the full project lifecycle.
- Collaborating with Solution Architects, Developers, and technical teams to ensure high‑quality delivery.
- Running workshops, process mapping sessions, and solution design discussions.
- Supporting testing, training, and user adoption activities.
- Helping clients maximise value from their Microsoft investment.
Experience:
- You’ll likely have experience as a Dynamics 365 CE Functional Consultant or CRM Consultant within the Microsoft ecosystem.
- Strong experience with Dynamics 365 Customer Engagement (CE) applications.
- Good understanding of the Power Platform (Power Apps, Power Automate, Dataverse).
- Experience gathering requirements and running client workshops.
- Ability to translate business processes into system solutions.
- Experience working on full lifecycle CRM implementations.
- Strong communication and stakeholder engagement skills.
- A consulting mindset with a focus on delivery and client success.
Why This Role:
You’ll be joining a well‑established Microsoft partner with a strong reputation for delivering enterprise‑scale transformation programmes. This is a chance to work on complex, high‑impact projects where you’ll see the real‑world value of your work across a range of industries. You’ll also be part of a collaborative Microsoft practice that genuinely values functional expertise and offers opportunities to grow into more senior consulting or solution roles.
Contact Details:
Cognitive Group | Part of the Focus Cloud Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Functional Consultant - D365 CE/Power Platform in London
✨Join the IT Consultancy Buzz
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Create a personal project or case study relevant to the challenges Cognitive Group | Part of the Focus Cloud Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to Cognitive Group | Part of the Focus Cloud Group
Let's not forget to apply directly through the Cognitive Group | Part of the Focus Cloud Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Functional Consultant - D365 CE/Power Platform in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cognitive Group | Part of the Focus Cloud Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cognitive Group | Part of the Focus Cloud Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cognitive Group | Part of the Focus Cloud Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
