Dynamics CRM Support Consultant

Dynamics CRM Support Consultant

Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Cognitive Group | Part of the Focus Cloud Group

At a Glance

  • Tasks: Support and administer D365 CRM, enhancing client experiences through effective problem-solving.
  • Company: Leading Microsoft Solutions Partner transforming public and private sectors.
  • Benefits: Gain hands-on experience with top tech and work in a supportive team environment.
  • Other info: Opportunity for career growth into technical delivery roles.
  • Why this job: Join a dynamic team and grow your skills in a thriving tech ecosystem.
  • Qualifications: Experience with D365 CRM, Power Platform, and strong communication skills.

The predicted salary is between 36000 - 60000 £ per year.

I am supporting a Leading Microsoft Solutions Partner delivering impactful transformations to both the Public and Private sector, actively growing their support desk with a D365 CRM Support consultant. Dynamics 365 CRM expertise - proven experience supporting and administering D365 CRM, including case management, workflows, reporting, and security roles Power Platform knowledge - hands-on experience with Power Automate, Power Apps, and Dataverse. Microsoft 365 integrations - familiarity with Outlook, Teams, and SharePoint to enhance collaboration. Problem-solving

Dynamics CRM Support Consultant employer: Cognitive Group | Part of the Focus Cloud Group

As a Leading Microsoft Solutions Partner, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With a strong focus on professional development, our Dynamics CRM Support Consultant role offers unique opportunities for growth within a supportive team of experts, ensuring you can enhance your skills while contributing to impactful transformations in both the Public and Private sectors.

Cognitive Group | Part of the Focus Cloud Group

Contact Details:

Cognitive Group | Part of the Focus Cloud Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Dynamics CRM Support Consultant

Tip Number 1

Network like a pro! Reach out to your connections in the Microsoft ecosystem, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings or even referrals.

Tip Number 2

Show off your skills! Create a portfolio showcasing your D365 CRM projects, including case management and workflows. This will give potential employers a clear view of what you can bring to their team.

Tip Number 3

Prepare for interviews by brushing up on your problem-solving techniques. Be ready to discuss how you've tackled issues in the past, especially with Power Platform tools like Power Automate and Power Apps.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Dynamics CRM Support Consultant

Dynamics 365 CRM expertise
Case Management
Workflows
Reporting
Security Roles
Power Platform knowledge
Power Automate

Some tips for your application 🫡

Show Off Your D365 CRM Skills:Make sure to highlight your experience with Dynamics 365 CRM in your application. We want to see how you've tackled case management, workflows, and reporting in the past. Don’t forget to mention any specific projects where you made a real impact!

Power Up with Power Platform:If you've got hands-on experience with Power Automate, Power Apps, or Dataverse, let us know! We love seeing candidates who can leverage these tools to enhance processes. Share examples of how you've used them to solve problems or improve efficiency.

Communicate Clearly:Your ability to produce clear documentation and communicate effectively is key. When writing your application, keep it professional but friendly. We appreciate candidates who can explain complex concepts simply, so don’t hold back on showcasing your communication skills!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and ready to join our team!

How to prepare for a job interview at Cognitive Group | Part of the Focus Cloud Group

Know Your D365 Inside Out

Make sure you brush up on your Dynamics 365 CRM knowledge. Be ready to discuss your experience with case management, workflows, and reporting. Prepare specific examples of how you've used these features to solve problems in the past.

Show Off Your Power Platform Skills

Familiarise yourself with Power Automate, Power Apps, and Dataverse. Think of a project where you utilised these tools and be prepared to explain how they enhanced your workflow or improved client outcomes.

Communicate Clearly and Professionally

Since you'll be interacting with clients, practice articulating your thoughts clearly. Prepare to demonstrate your ability to create user guides or troubleshooting resources, as this will showcase your documentation skills.

Emphasise Your Problem-Solving Mindset

Be ready to share examples of how you've diagnosed and resolved issues in previous roles. Highlight your analytical skills and how they contribute to effective client support, showing that you're detail-focused and organised.