Account Manager - Customer Success in London

Account Manager - Customer Success in London

London Full-Time No working from home possible
Cognition, Llc

At a Glance

  • Tasks: Drive revenue by sourcing and closing enterprise customers for cutting-edge AI solutions.
  • Company: Join a pioneering AI lab with a talented team from top tech companies.
  • Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
  • Other info: Dynamic and inclusive workplace committed to your career development.
  • Why this job: Be part of a fast-growing startup and make a real impact in the AI industry.
  • Qualifications: Experience in technical sales or software engineering, with a passion for customer success.

We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin and Windsurf is just the first step—our hardest challenges still lie ahead.

As an Account Director, you will be responsible for sourcing, closing and activating enterprise customers, while providing critical product feedback to the Cognition team. You’ll work closely with the whole Cognition team including engineering, product and go-to-market to accelerate the sales cycle and help build one of the fastest-growing AI startups.

Successful candidates will have deep experience selling highly technical solutions to businesses, have experience with software engineering and exhibit the drive and grit required to win consistently in a fast-paced, high-intensity environment.

  • Drive revenue for Cognition, owning the entire sales cycle, from prospecting through close and activation for early stage through enterprise companies.
  • Navigate layered customer organizations including working directly with C-suite executives, Tech and AI leaders, procurement and legal stakeholders.
  • Focus on results - generate pipeline, revenue, and help build the best technical sales organization to bring Devin to market.

You have technical experience - either as a software engineer, sales engineer or forward deployed engineer. You might excel if you…

  • successfully sourced and closed large, complex enterprise software deals.
  • were a software engineer or sales engineer, or studied computer science, but moved into go-to market roles to be closer to the customer.

We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any.

Account Manager - Customer Success in London employer: Cognition, Llc

At our innovative AI lab, we pride ourselves on fostering a dynamic and inclusive work culture that champions creativity and collaboration. As an Account Manager in our fast-paced environment, you'll not only drive significant revenue growth but also have the opportunity to work alongside industry leaders and contribute to groundbreaking projects like Devin and Windsurf. With a strong emphasis on employee development and a commitment to pushing the boundaries of technology, we offer a unique platform for personal and professional growth in the heart of the AI revolution.

Cognition, Llc

Contact Details:

Cognition, Llc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Manager - Customer Success in London

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Account Manager - Customer Success at Cognition, Llc, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Cognition, Llc. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager - Customer Success. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Account Manager - Customer Success in London

Sales Skills
Technical Sales Experience
Software Engineering Knowledge
Enterprise Sales
Customer Relationship Management
Negotiation Skills
Pipeline Generation

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Cognition, Llc:When writing your cover letter, make sure to tailor your message specifically for Cognition, Llc. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Cognition, Llc

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Cognition, Llc that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Cognition, Llc that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Cognition, Llc’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.