Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead key client accounts in healthcare, driving digital program success and client satisfaction.
- Company: Cognitant Group transforms health information through immersive digital experiences for patients globally.
- Benefits: Enjoy a competitive salary, performance bonuses, and flexible part-time options.
- Why this job: Join a dynamic team making a real impact on patient health with innovative technology.
- Qualifications: Requires 6+ years in healthcare account management and strong project management skills.
- Other info: This is a remote, 12-month contract role with occasional office visits in Oxford.
The predicted salary is between 40000 - 60000 £ per year.
Cognitant Group is a healthcare technology company, transforming health information in the UK and globally. We are experts in the production and distribution of immersive, interactive digital information that changes patient behaviour and outcomes.
Our work ranges from simple animations and films to immersive experiences in augmented reality and virtual reality. We work with leading global Pharmaceutical companies, the NHS and other healthcare providers to change the way patients manage their health. Patients view our award-winning programmes through our Healthinote web platform/app, on their smartphone, tablet, computer or VR headset.
What you will be doing
As an Account Director, you will be directly serving and working with our key clients (pharma, medtech, health providers and commissioners) to strategically plan, execute and assess the impact of digital programmes. You will build long-lasting and prosperous relationships with your clients, identifying areas for account growth and increased customer satisfaction.
You will be responsible for these and other tasks:
- Implementing creative and successful programmes in the UK and internationally
- Developing trusted relationships with clients, colleagues and partners
- Identifying opportunities for account growth and writing strategic proposals
- Strategic account planning
- Advocating and representing your clients to colleagues and partners
- Running regular, efficient review meetings with clients
- Producing client reports and providing insightful commentary
- Steering the content productions teams at Cognitant to deliver high quality programmes according to client briefs and user needs, and within budget and resource constraints
- Running an accurate revenue and cost recognition tracker for your commercial projects, controlling project profitability and resource allocation
- Making recommendations to your clients to optimise programme results and surpass expectations
You will work closely with the following teams or roles to carry out your duties, delivering exceptional client service and programme results:
- Client services director and account managers
- Business developers
- Medical writers and copywriters
- Clinical and patient experts
- Creative director and designers
- 2D/3D artists and modellers
- Software developers
- External partners, such as clinical teams, patient advocacy groups, charities and regulatory bodies
Your success measures will be:
- Client satisfaction
- Account growth
- Profitability of client programmes
- Number of projects achieving deadline
Is this you?
- You’re a talented, versatile and commercially astute problem solver
- You have considerable experience working in or with the healthcare sector (>5 years)
- You have a track record of managing large, medium and small client accounts in the healthcare industry and delivering account growth
- You are passionate about being part of your client’s team and representing their needs to a wide group of stakeholders to achieve the best outcomes
- You are a natural project manager, having experience in running multiple large-scale projects at once and balancing resourcing needs to achieve intended outcomes
- You are a confident and proactive decision maker and know how to pre-empt potential roadblocks or issues
- You are comfortable working with a wide-range of stakeholders at a senior level
- You build trust quickly and have a reputation for delivering successful solutions to meet clients’ needs
- You are experienced in digital technology services
- You have good analytical skills
- You have excellent written communication and presentation skills and are proficient with PowerPoint, Excel & Word
- You have a good understanding of industry regulations (PMCPA etc)
- You have excellent leadership and communication skills
- You can operate independently but are also a team player
- You have a good understanding of industry trends and new technologies
- You are extremely well organised and maintain a positive attitude throughout even challenging periods
Qualifications:
- Bachelor’s degree
- 6+ years of experience
Role type and location
This is a 12-month fixed term contract for a full-time role based remotely. Our offices are in Oxford, UK, where occasional work will be required.
Benefits and pay
£50-60k salary + performance-related bonus. We are willing to consider part-time positions (eg 80% FTE).
Applications:
Please send CV and covering letter to daisy.allington@cognitant.com
Account Director - 12 month contract employer: Cognitant Group Limited
Contact Detail:
Cognitant Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - 12 month contract
✨Tip Number 1
Familiarize yourself with the healthcare technology landscape, especially in digital health solutions. Understanding the latest trends and technologies will help you engage more effectively with potential clients and demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the healthcare sector, particularly those involved in pharma and medtech. Attend industry events or webinars to build relationships and gain insights that could be beneficial for your role as an Account Director.
✨Tip Number 3
Prepare to showcase your project management skills by discussing specific examples of how you've successfully managed multiple accounts and projects simultaneously. Highlight your ability to balance resources and meet deadlines, as this is crucial for the role.
✨Tip Number 4
Demonstrate your understanding of client needs by thinking about how you would approach account growth and customer satisfaction. Be ready to discuss strategies you would implement to enhance client relationships and deliver exceptional service.
We think you need these skills to ace Account Director - 12 month contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the healthcare sector, particularly in account management and digital technology services. Emphasize your track record of managing client accounts and delivering growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for transforming health information and how your skills align with the role. Mention specific examples of successful projects you've managed and how they relate to the responsibilities outlined in the job description.
Showcase Leadership and Communication Skills: Demonstrate your leadership and communication abilities in both your CV and cover letter. Provide examples of how you've built trust with clients and stakeholders, and how you've successfully led teams to deliver high-quality programmes.
Highlight Analytical Skills: Since the role requires good analytical skills, include any relevant experiences where you've used data to inform decision-making or improve project outcomes. This will show that you can effectively assess the impact of digital programmes.
How to prepare for a job interview at Cognitant Group Limited
✨Showcase Your Healthcare Experience
Make sure to highlight your experience in the healthcare sector, especially any roles where you've managed client accounts. Be prepared to discuss specific projects and how you contributed to their success.
✨Demonstrate Strategic Thinking
Prepare examples of how you've identified opportunities for account growth in previous roles. Discuss your approach to strategic account planning and how it has led to increased customer satisfaction.
✨Highlight Your Project Management Skills
Since the role requires managing multiple large-scale projects, be ready to share your project management experiences. Talk about how you balance resources and ensure projects meet deadlines while maintaining quality.
✨Communicate Effectively
Given the importance of communication in this role, practice articulating your thoughts clearly. Prepare to discuss how you've built trust with clients and stakeholders, and provide examples of your written communication skills.
