Cognita is seeking a Head of Parent Experience for the UK to lead the strategy and delivery of exceptional family journeys across our UK portfolio. The role focuses on conversion, loyalty and long-term retention through hospitality-led experiences.
You will own QA programs, events, and onboarding standards while coaching school leaders to raise capabilities and ensure consistent delivery across sites. Regular travel within the UK is required.
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Head of Parent Experience & Loyalty (UK) in London employer: Cognita
At Glenesk Pre-Prep and Nursery School, we pride ourselves on fostering a nurturing and inclusive environment where both children and staff can thrive. As part of the Cognita family, you will benefit from competitive salaries, ongoing professional development, and a supportive work culture that values your contributions. With unique perks such as free lunches during term time and school fee discounts, joining our team means being part of a community dedicated to making a meaningful impact in early childhood education.