Cognita is seeking a Senior Manager, Parent Experience, UK to shape the parent journey across our UK portfolio. You will drive conversion, retention and loyalty by personalising interactions, shaping signature events and applying rigorous quality standards.
You’ll lead data-informed decisions using CRM insights, embed standards from enquiry to 90 days, and coach school teams to deliver exceptional hospitality at scale. Regular travel across UK sites is required.
Head of Parent Experience, UK – Premium Hospitality employer: Cognita
At Glenesk Pre-Prep and Nursery School, we pride ourselves on fostering a nurturing and inclusive environment where both children and staff can thrive. As part of the Cognita family, you will benefit from competitive salaries, ongoing professional development, and a supportive work culture that values your contributions. With unique perks such as free lunches during term time and school fee discounts, joining our team means being part of a community dedicated to making a meaningful impact in early childhood education.
