Parent Experience Lead, UK β€” Hospitality & Retention

Parent Experience Lead, UK β€” Hospitality & Retention

Full-Time On-site
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Cognita is seeking a Senior Manager, Parent Experience, UK, to drive exceptional hospitality across its UK school portfolio. The role involves regular travel across UK sites and reporting to the Head of Marketing, Sales & Experience, UK and Southern Europe.

You will implement a culture of Unreasonable Hospitality, own quality assurance, plan signature events, and leverage data to improve conversion, retention and loyalty. A hands-on coaching approach will uplift school teams.

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Parent Experience Lead, UK β€” Hospitality & Retention employer: Cognita Schools

Cognita Schools is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. With a strong focus on employee growth, you will have access to comprehensive training programmes and the opportunity to shape the future of AI in education. Our inclusive culture encourages creativity and teamwork, making it a rewarding place to contribute to meaningful change in the learning landscape.

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Contact Details:

Cognita Schools Recruitment Team