At a Glance
- Tasks: Be the welcoming face of the school, managing reception and ensuring a positive visitor experience.
- Company: Join Cognita and Alleyn's Schools Group, leaders in independent education.
- Benefits: Enjoy competitive salary, free lunches, school fee discounts, and professional development opportunities.
- Other info: Dynamic environment with a commitment to safeguarding and diversity.
- Why this job: Make a real impact in a vibrant school community while developing your customer service skills.
- Qualifications: Experience in customer-facing roles with strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Cognita has formed a partnership with the Alleyn's Schools Group to establish two leading independent day schools in north London. This pioneering collaboration brings together one of the world's most influential education groups, Cognita, which educates over 100,000 students across 21 countries, and Alleyn's, south London's finest co‐educational day school and Co‐educational School of the Year 2025.
As part of this partnership, North Bridge House Regent's Park Prep and North Bridge House Hampstead are becoming Alleyn's schools. Alleyn's Regent's Park successfully transitioned this September, welcoming pupils aged 3–11. Alleyn's Hampstead will follow in September 2026, offering an exceptional education for pupils aged 2–18 and bringing the distinctive Alleyn's ethos of academic excellence, creativity, and care to north London.
Alleyn's Hampstead Senior School now has an exciting opportunity for an experienced Front of House to join our fantastic team.
About the Role
As a member of the Front of House team, you will be the face of the school, providing a warm, professional welcome to all visitors and ensuring a positive experience from arrival to departure. You will manage reception duties, respond to enquiries, and maintain a well‐organised front desk, while supporting the smooth day‐to‐day running of the school. You will coordinate visitor access, handle deliveries, and assist with events, working closely with colleagues across departments. You will also play a key role in maintaining site security, following procedures and responding appropriately to incidents to ensure the safety and wellbeing of the school community.
Who We Are Looking For
You will be an approachable and professional individual with experience in a customer‐facing role. You will communicate confidently and effectively, both in person and in writing, and build strong relationships with staff, students, parents, and visitors. Highly organised and proactive, you will manage competing priorities while maintaining attention to detail and a calm, positive approach. You will be reliable, team‐oriented, and able to use sound judgement when handling queries or concerns. With a strong commitment to customer service, you will take pride in representing the school and consistently go the extra mile.
Benefits at Cognita
- Competitive salary depending upon qualifications and experience
- Enrolment in our company pension scheme
- Free lunch provided during Term Time
- School holidays and public holidays
- School fee discount
- Exclusive third‐party discounts
- Ongoing professional development
How to Apply
Complete this application before the closing date: Sunday 5th July 2026.
Cognita Schools is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. All appointments are subject to safer recruitment checks, including an enhanced DBS check. Our Safeguarding and Child Protection Policy is available on the school website. Details on Recruitment of Ex‐Offenders is included within the Application Guidance.
We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.
Front of House (Alleyn's Hampstead Senior) in London employer: Cognita Schools
Cognita, in partnership with Alleyn's Schools Group, offers a vibrant and supportive work environment at Alleyn's Hampstead Senior School, where you will be the welcoming face of our community. With a strong emphasis on professional development, competitive benefits including free lunches during term time, and a commitment to safeguarding and diversity, we ensure that our employees thrive both personally and professionally. Join us in shaping the future of education in north London while enjoying a fulfilling career in a prestigious institution.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House (Alleyn's Hampstead Senior) in London
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We think you need these skills to ace Front of House (Alleyn's Hampstead Senior) in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Cognita Schools, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
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Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Cognita Schools might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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