At a Glance
- Tasks: Provide top-notch IT support across multiple schools in Central London.
- Company: Join Cognita, a global leader in independent education with a vibrant community.
- Benefits: Enjoy competitive salary, pension scheme, free lunches, and school fee discounts.
- Other info: Dynamic role with opportunities for professional development and career growth.
- Why this job: Make a real difference in students' learning experiences through technology.
- Qualifications: Experience in 1st or 2nd line support with strong tech skills in Windows and Apple devices.
The predicted salary is between 30000 - 40000 £ per year.
About Cognita
Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 90 schools in 21 countries—including Europe, North America, Latin America, Asia and the Middle East—serving more than 100,000 students. Each of our schools is proudly unique, but our collective purpose is to create an environment where everyone can thrive in a rapidly evolving world.
Position Summary
We now have an exciting opportunity for an experienced IT School Technician to join our fantastic team supporting several of our schools across Central London.
About the Role
We are seeking a proactive and customer‑focused School IT Technician to deliver high‑quality 2nd and 3rd line support across our London school sites. In this key role, you will ensure the reliable operation, security, and continuous improvement of IT services, supporting both staff and students in their day‑to‑day technology needs. You will be responsible for maintaining core infrastructure, carrying out routine maintenance of hardware and network services, and resolving technical incidents through a mix of onsite and remote support, all while meeting agreed service levels. Alongside this, you will contribute to wider technology initiatives and transformation projects, helping to enhance systems that enable effective teaching and learning. Maintaining accurate site documentation, including hardware and software inventories, will also be essential to ensure compliance and operational efficiency. This is a full‑time, permanent, multi‑site role based across our Alleyn’s Regent’s Park, Alleyn’s Hampstead and NBH Canonbury locations.
Who We Are Looking For
We are looking for a customer‑focused and experienced IT professional who thrives in a fast‑paced, user‑facing environment. You will have several years’ experience in a 1st or 2nd line support role, with strong technical knowledge of Windows 11 and Intune, alongside Apple devices including iPads, MacBooks, and Jamf. The ideal candidate is proactive, able to work under pressure, and confident using their initiative to resolve issues efficiently while delivering an excellent user experience. You will bring outstanding communication skills, both written and verbal, and a methodical, analytical approach to problem solving, paired with the creativity to find effective solutions. Experience working onsite, particularly within a school or similar setting, is desirable, as are relevant certifications such as ITIL, JAMF 100/200, or CompTIA qualifications (A+, Network+, Security+), although these are not essential.
Benefits at Cognita
- Competitive salary depending upon qualifications and experience
- Enrolment in our company pension scheme
- Free lunch provided during Term Time
- School fee discount
- Exclusive third‑party discounts
- Ongoing professional development
How to Apply
Complete this application before the closing date: Sunday 28th June 2026. Cognita Schools is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. All appointments are subject to safer recruitment checks, including an enhanced DBS check. Our Safeguarding and Child Protection Policy is available on the school website. Details on recruitment of ex‑offenders is included within the application guidance. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. Early applications are encouraged; we reserve the right to interview and appoint prior to the closing date for the right applicant.
IT School Technician employer: Cognita Schools
Cognita Schools in Leatherhead is an exceptional employer, offering a vibrant work culture that prioritises professional growth and collaboration among educators. With a commitment to fostering a love for languages, the school provides competitive salaries, a robust pension scheme, and continuous development opportunities, making it an ideal environment for passionate teachers looking to make a meaningful impact on students' lives.
