At a Glance
- Tasks: Provide top-notch IT support and enhance tech services for students and staff.
- Company: Join Cognita, a global leader in independent education with a vibrant community.
- Benefits: Enjoy competitive salary, pension scheme, free lunches, and professional development opportunities.
- Other info: Dynamic role across multiple sites with a commitment to safeguarding and diversity.
- Why this job: Make a real difference in education by supporting innovative technology in schools.
- Qualifications: Experience in IT support, strong knowledge of Windows 11, Apple devices, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About Cognita
Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 90 schools in 21 countries across Europe, North America, Latin America, Asia and the Middle East, serving more than 100,000 students. Each of our schools is proudly unique, but our collective purpose is to create an environment where everyone can “Thrive in a rapidly evolving world”.
About the Role
We are seeking a proactive and customer-focused School IT Technician to deliver high-quality 2nd and 3rd line support across our London school sites. In this key role, you will ensure the reliable operation, security, and continuous improvement of IT services, supporting both staff and students in their day-to-day technology needs. You will be responsible for maintaining core infrastructure, carrying out routine maintenance of hardware and network services, and resolving technical incidents through a mix of onsite and remote support, all while meeting agreed service levels. Alongside this, you will contribute to wider technology initiatives and transformation projects, helping to enhance systems that enable effective teaching and learning. Maintaining accurate site documentation, including hardware and software inventories, will also be essential to ensure compliance and operational efficiency. This is a full-time, permanent, multi-site role based across our Alleyn’s Regent’s Park, Alleyn’s Hampstead, and NBH Canonbury locations.
Who We Are Looking For
We are looking for a customer-focused and experienced IT professional who thrives in a fast-paced, user-facing environment. You will have several years of experience in a 1st or 2nd line support role, with strong technical knowledge of Windows 11 and Intune, alongside Apple devices including iPads, MacBooks, and Jamf. The ideal candidate is proactive, able to work under pressure, and confident in using initiative to resolve issues efficiently while delivering an excellent user experience. You will bring outstanding communication skills, both written and verbal, and a methodical, analytical approach to problem solving, paired with creativity to find effective solutions. Experience working onsite, particularly within a school or similar setting, is desirable, as are relevant certifications such as ITIL, JAMF 100/200, or CompTIA qualifications (A+, Network+, Security+), although these are not essential.
Benefits at Cognita
- Competitive salary depending upon qualifications and experience
- Enrollment in our company pension scheme
- Free lunch provided during term time
- School fee discount
- Exclusive third-party discounts
- Ongoing professional development
How to Apply
Complete this application before the closing date: Sunday 28th June 2026. Cognita Schools is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. All appointments are subject to safer recruitment checks, including an enhanced DBS check. Our Safeguarding and Child Protection Policy is available on the school website. Details on recruitment of ex-offenders is included within the Application Guidance. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.
IT School Technician employer: Cognita Asia Holdings Pte Ltd
Cognita is an exceptional employer, offering a nurturing and supportive work environment at King's School and Nursery in Plymouth. With a strong emphasis on professional development and a commitment to safeguarding, employees are encouraged to grow and thrive while making a meaningful impact on the lives of young children. The inclusive culture, competitive benefits, and community-focused ethos make it a rewarding place to work for passionate early years professionals.
Contact Details:
Cognita Asia Holdings Pte Ltd Recruitment Team
