At a Glance
- Tasks: Be the welcoming face of the school, managing reception and ensuring a positive visitor experience.
- Company: Join Cognita and Alleyn’s Schools Group, leaders in innovative education.
- Benefits: Enjoy competitive salary, free lunches, school fee discounts, and professional development.
- Other info: Dynamic role with opportunities for growth in a supportive team.
- Why this job: Make a real impact by creating a warm environment for students and visitors.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Cognita and Alleyn’s Schools Group Partnership – Alleyn's Hampstead Nursery & Junior. Cognita has formed a partnership with the Alleyn’s Schools Group to establish two leading independent day schools in north London. This pioneering collaboration brings together one of the world’s most influential education groups, Cognita, which educates over 100,000 students across 21 countries, and Alleyn’s, south London’s finest co‑educational day school and Co‑educational School of the Year 2025. As part of this partnership, North Bridge House Regent’s Park Prep and North Bridge House Hampstead are becoming Alleyn’s schools. Alleyn’s Regent’s Park successfully transitioned this September, welcoming pupils aged 3–11. Alleyn’s Hampstead will follow in September 2026, offering an exceptional education for pupils aged 2–18 and bringing the distinctive Alleyn’s ethos of academic excellence, creativity, and care to north London.
About the Role: As a member of the Front of House team, you will be the face of the school, providing a warm, professional welcome to all visitors and ensuring a positive experience from arrival to departure. You will manage reception duties, respond to enquiries, and maintain a well‑organised front desk, while supporting the smooth day‑to‑day running of the school. You will coordinate visitor access, handle deliveries, and assist with events, working closely with colleagues across departments. You will also play a key role in maintaining site security, following procedures and responding appropriately to incidents to ensure the safety and wellbeing of the school community.
Who We Are Looking For: You will be an approachable and professional individual with experience in a customer‑facing role. You will communicate confidently and effectively, both in person and in writing, and build strong relationships with staff, students, parents, and visitors. Highly organised and proactive, you will manage competing priorities while maintaining attention to detail and a calm, positive approach. You will be reliable, team‑oriented, and able to use sound judgement when handling queries or concerns. With a strong commitment to customer service, you will take pride in representing the school and consistently go the extra mile.
Benefits at Cognita:
- Competitive salary depending upon qualifications and experience
- Enrolment in our company pension scheme
- Free lunch provided during Term Time
- School holidays and public holidays
- School fee discount
- Exclusive third‑party discounts
- Ongoing professional development
Cognita Schools is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. All appointments are subject to safer recruitment checks, including an enhanced DBS check. Our Safeguarding and Child Protection Policy is available on the school website. Details on Recruitment of Ex‑Offenders is included within the Application Guidance. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background.
Front of House (Alleyn's Hampstead Nursery & Junior) employer: Cognita Asia Holdings Pte Ltd
Cognita, in partnership with Alleyn’s Schools Group, offers an exceptional work environment at Alleyn's Hampstead Nursery & Junior, where you will be part of a dedicated team committed to providing a warm and welcoming atmosphere for students and visitors alike. With competitive salaries, professional development opportunities, and a strong emphasis on employee wellbeing, including free lunches during term time and school fee discounts, Cognita fosters a supportive culture that values diversity and encourages personal growth. Join us in shaping the future of education in north London while enjoying the unique advantages of working within a prestigious educational institution.
Contact Details:
Cognita Asia Holdings Pte Ltd Recruitment Team
