At a Glance
- Tasks: Manage customer relationships and drive growth in a dynamic environment.
- Company: Cognism, a leading provider of B2B data and sales intelligence.
- Benefits: Hybrid work model, inclusive culture, and opportunities for personal growth.
- Other info: Join a supportive community that values diversity and celebrates success.
- Why this job: Make a real impact while collaborating with diverse teams and innovative clients.
- Qualifications: Experience in account management and strong commercial acumen required.
The predicted salary is between 40000 - 50000 £ per year.
Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.
OUR WORK MODEL
This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days.
YOUR ROLE
As a Mid Market Account Manager at Cognism, you will own and grow a portfolio of customers across the full customer lifecycle. From leading commercial onboarding and driving early time-to-value, through to renewals and expansion, you will act as a trusted advisor to your customers. You’ll work closely with senior stakeholders, align on measurable outcomes, and guide customers from onboarding through renewal and growth. This role requires strong commercial ownership, customer leadership, as well as the ability to operate confidently in a fast-moving, outcome-driven environment.
YOUR CHALLENGES & OPPORTUNITIES
- Own Customer Relationships - Manage a portfolio of Mid Market customers across onboarding, retention, renewal, and expansion.
- Lead Commercial Onboarding - Align stakeholders on goals, success metrics, and early value to ensure strong adoption and fast time-to-value.
- Drive Adoption & Value - Run structured, outcome-led customer conversations that demonstrate ongoing impact and ROI.
- Manage Renewals Proactively - Own renewals end-to-end, identifying and mitigating risk early and positioning renewal as a non-event.
- Identify Expansion Opportunities - Spot and execute growth opportunities based on demonstrated value and clear business outcomes.
- Lead Commercial Negotiations - Own pricing, contracting, and negotiations.
- Deliver Demos & Value Storytelling - Tailor product demonstrations and messaging to customer use cases and business priorities.
- Maintain Forecast Accuracy - Keep Salesforce forecasts, pipelines, and account data accurate and up to date.
- Collaborate Cross-Functionally - Work closely with Sales, Customer Success, and Enablement to deliver consistent, high-quality outcomes.
OUR EXPECTATIONS
- Revenue Ownership & Performance - Proven experience meeting or exceeding revenue targets.
- Account Management Experience - Background managing an existing book of business.
- Strong Commercial Acumen – Confidence in renewals, expansion strategy, prioritisation, and negotiation.
- Customer-Centric Mindset – Value-led approach with a focus on long-term partnerships and outcomes.
- Operational Rigour – Highly organised, disciplined, and proactive with strong follow-through.
- Stakeholder Management – Comfortable influencing and aligning multiple stakeholders at different levels.
WHY COGNISM
At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you’re looking for a place where your work truly makes an impact, you’re in the right spot! Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work.
Here’s what we stand for:
- 🤝 We Own the Outcome Together.
- 🤓 We Deeply Understand our Customers.
- 🏆 We Celebrate Impact Wherever It Comes From.
At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply!
Mid Market Account Manager employer: Cognism
Cognism is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are empowered to make a meaningful impact. With a strong focus on personal and professional growth, team members benefit from collaborative cross-functional opportunities and a supportive environment that values diversity. Located in the heart of London, Cognism offers a hybrid work model that promotes flexibility while ensuring a dynamic and engaging workplace experience.
StudySmarter Expert Advice🤫
We think this is how you could land Mid Market Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cognism on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Cognism's products and how they help businesses. Be ready to discuss how you can drive adoption and value for customers, showing that you’re the perfect fit for the Mid Market Account Manager role.
✨Tip Number 3
Practice your storytelling skills! When you get the chance to present your experience, make it engaging. Tailor your examples to show how you've successfully managed customer relationships and driven growth in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your excitement about the role and how you can contribute to Cognism can leave a lasting impression.
We think you need these skills to ace Mid Market Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in account management and customer relationships. We want to see how your skills align with the role of Mid Market Account Manager at Cognism!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve met or exceeded revenue targets in the past. We love seeing quantifiable results that demonstrate your commercial acumen!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who fits into our inclusive community, so don’t be afraid to show us what makes you unique and how you can contribute to our culture.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Cognism
✨Know Your Customer Lifecycle
Familiarise yourself with the full customer lifecycle, especially how it relates to onboarding, retention, and renewals. Be ready to discuss specific strategies you've used in the past to manage these stages effectively.
✨Demonstrate Commercial Acumen
Prepare examples that showcase your ability to drive revenue and manage renewals. Highlight any experience you have with pricing negotiations and how you've successfully identified expansion opportunities in previous roles.
✨Tailor Your Value Storytelling
Think about how you can tailor your responses to reflect Cognism's focus on value-led partnerships. Prepare to share how you've aligned stakeholders on goals and success metrics in your past roles.
✨Showcase Your Organisational Skills
Cognism values operational rigour, so be prepared to discuss how you stay organised and proactive in managing your accounts. Bring examples of how you've maintained accurate forecasts and account data in previous positions.
