Manager, Solution Consulting

Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.

You will lead and develop a team of high-performing Solution Specialists and Consultants who act as strategic partners to AEs during pre‑sales and Account Managers across post‑sale engagements.

You Will Be Responsible For:

• Elevating the strategic quality and consistency of solution design
• Ensuring complex customer use cases are shaped correctly from the outset
• Reducing downstream friction that leads to adoption gaps or commercial risk
• Driving measurable time‑to‑value across mid‑market and enterprise accounts
• Embedding a structured, scalable solution methodology across the function

This is a hands‑on leadership role. You will coach, inspect, and refine solution engagements while also stepping into high‑impact or complex accounts when required.

Lead & Develop the Function:

• Manage and coach a team of Solution Consultants (6 initially)
• Elevate discovery quality, workflow design rigor, and executive communication
• Embed clear standards for solution documentation and engagement handoff
• Build future leadership bench strength within the team

Elevate Strategic Solution Design:

• Ensure ICP definitions, territory models, segmentation logic, and GTM workflows are fully understood before configuration
• Champion structured discovery frameworks aligned to Customer Decision Cycles and Joint Business Plans
• Ensure solutions are scalable, measurable, and commercially aligned
• Prevent misalignment that leads to underutilisation or churn risk

Protect Revenue & Accelerate Adoption:

• Identify solution‑driven risk signals early
• Partner with Customer Success leadership to intervene where workflow confusion or solution drift impacts engagement
• Shorten strategic time‑to‑value through clearer configuration and workflow clarity
• Support expansion opportunities through advanced use case design and team rollouts

Commercial & Cross‑Functional Partnership:

• Operate in tight alignment with Accounts Executives, Account Management and Revenue Leadership
• Influence commercial strategy through insight into solution complexity and GTM maturity
• Feed recurring use cases, workflow gaps, and product feedback into Product and RevOps
• Support strategic accounts directly where executive‑level solution shaping is required

Experience:

• 3–5 years as an individual contributor in Solution Consulting, Sales Engineering or similar consultative SaaS roles
• Minimum 2 years managing Solution Consultants, Sales Engineers, or similar technical customer‑facing teams
• Experience operating in high‑growth SaaS environments
• Exposure to B2B sales technology, data platforms, or revenue intelligence strongly preferred

What We’re Looking For:

• Strong GTM & Revenue Acumen: You understand how B2B prospecting, segmentation, outbound workflows, and revenue operations interconnect.
• Strategic & Structured Leadership: You simplify complexity and can coach others to diagnose ambiguous customer environments and design practical, scalable frameworks.
• Executive Presence: You are comfortable facilitating discovery and presenting structured recommendations to senior stakeholders.
• Commercially minded: You recognise that strong solution design protects revenue.
• Builder Mentality: You are excited by scale-up environments and are comfortable refining processes, introducing frameworks, and building a best‑in‑class Solution Consulting discipline.
• Collaborative Operator: You thrive in pod‑style or overlay models and build strong partnerships with Sales, CS, Product, and Revenue teams.

Languages: Fluent English required; French or German highly desirable.

At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. Here’s What We Stand For:

• We Own the Outcome Together.
• We Deeply Understand our Customers.
• We Celebrate Impact Wherever It Comes From.

At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply!