Manager, Account Executive in London

Cognism is the leading provider of European B2B data and sales intelligence. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. Hybrid: This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days. As an SMB Account Manager at Cognism, you will own and grow a portfolio of customers across the full customer lifecycle. From leading commercial onboarding and driving early time-to-value, through to renewals and expansion, you will act as a trusted advisor to your customers. This role requires strong commercial ownership, customer leadership, as well as the ability to operate confidently in a fast-moving, outcome-driven environment. Own Customer Relationships - Manage a portfolio of SMB customers across onboarding, retention, renewal, and expansion. Lead Commercial Onboarding - Align stakeholders on goals, success metrics, and early value to ensure strong adoption and fast time-to-value. Manage Renewals Proactively - Own renewals end-to-end, identifying and mitigating risk early and positioning renewal as a non-event. Identify Expansion Opportunities - Spot and execute growth opportunities based on demonstrated value and clear business outcomes. Lead Commercial Negotiations - Own pricing, contracting, and negotiations. Maintain Forecast Accuracy - Keep Salesforce forecasts, pipelines, and account data accurate and up to date. Collaborate Cross-Functionally - Work closely with Sales, Customer Success, and Enablement to deliver consistent, high-quality outcomes. Revenue Ownership & Performance - Proven experience meeting or exceeding revenue targets. Account Management Experience - Background managing an existing book of business. Strong Commercial Acumen – Confidence in renewals, expansion strategy, prioritisation, and negotiation. Customer-Centric Mindset – Value-led approach with a focus on long-term partnerships and outcomes. Stakeholder Management – Comfortable influencing and aligning multiple stakeholders at different levels. At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day . At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply!