At a Glance
- Tasks: Provide first-level tech support and troubleshoot issues for users.
- Company: Join Cognism, a dynamic company with a focus on innovation.
- Benefits: Enjoy remote work flexibility, competitive pay, and growth opportunities.
- Other info: Collaborative team environment with opportunities for career advancement.
- Why this job: Make a difference by helping others solve tech challenges every day.
- Qualifications: Strong knowledge of Windows/macOS and customer service skills required.
The predicted salary is between 31500 - 38500 £ per year.
Cognism is seeking an IT Support Specialist to provide first‑level technical support across offices and remote users in the Cognism group.
You will troubleshoot issues, manage IT assets, and assist with onboarding, offboarding, and security best practices.
The role requires strong knowledge of Windows/mac OS, Microsoft 365, and common Saa S tools, plus a customer‑focused approach and good teamwork across regions.
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IT Support Specialist - Remote & Onsite, Windows & macOS employer: Cognism
Cognism is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the SMB sector. With a strong focus on employee growth and development, team members are encouraged to take ownership of their roles while benefiting from comprehensive onboarding and continuous support. Located in a fast-paced environment, Cognism offers unique opportunities for career advancement and the chance to work alongside industry leaders, making it an ideal place for motivated individuals seeking meaningful and rewarding employment.
