At a Glance
- Tasks: Manage and grow customer relationships while driving value and renewals.
- Company: Cognism, a leading provider of B2B data and sales intelligence.
- Benefits: Hybrid work model, inclusive culture, and opportunities for personal growth.
- Other info: Embrace a supportive environment that values diversity and collaboration.
- Why this job: Join a dynamic team and make a real impact in the B2B space.
- Qualifications: Experience in account management and strong commercial acumen required.
The predicted salary is between 40000 - 50000 £ per year.
Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.
OUR WORK MODEL
This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days.
YOUR ROLE
As a Mid Market Account Manager at Cognism, you will own and grow a portfolio of customers across the full customer lifecycle. From leading commercial onboarding and driving early time-to-value, through to renewals and expansion, you will act as a trusted advisor to your customers. You’ll work closely with senior stakeholders, align on measurable outcomes, and guide customers from onboarding through renewal and growth. This role requires strong commercial ownership, customer leadership, as well as the ability to operate confidently in a fast-moving, outcome-driven environment.
YOUR CHALLENGES & OPPORTUNITIES
- Own Customer Relationships - Manage a portfolio of Mid Market customers across onboarding, retention, renewal, and expansion.
- Lead Commercial Onboarding - Align stakeholders on goals, success metrics, and early value to ensure strong adoption and fast time-to-value.
- Drive Adoption & Value - Run structured, outcome-led customer conversations that demonstrate ongoing impact and ROI.
- Manage Renewals Proactively - Own renewals end-to-end, identifying and mitigating risk early and positioning renewal as a non-event.
- Identify Expansion Opportunities - Spot and execute growth opportunities based on demonstrated value and clear business outcomes.
- Lead Commercial Negotiations - Own pricing, contracting, and negotiations.
- Deliver Demos & Value Storytelling - Tailor product demonstrations and messaging to customer use cases and business priorities.
- Maintain Forecast Accuracy - Keep Salesforce forecasts, pipelines, and account data accurate and up to date.
- Collaborate Cross-Functionally - Work closely with Sales, Customer Success, and Enablement to deliver consistent, high-quality outcomes.
OUR EXPECTATIONS
- Revenue Ownership & Performance - Proven experience meeting or exceeding revenue targets.
- Account Management Experience - Background managing an existing book of business.
- Strong Commercial Acumen – Confidence in renewals, expansion strategy, prioritisation, and negotiation.
- Customer-Centric Mindset – Value-led approach with a focus on long-term partnerships and outcomes.
- Operational Rigour – Highly organised, disciplined, and proactive with strong follow-through.
- Stakeholder Management – Comfortable influencing and aligning multiple stakeholders at different levels.
WHY COGNISM
At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you’re looking for a place where your work truly makes an impact, you’re in the right spot! Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here’s what we stand for:
- 🤝 We Own the Outcome Together.
- 🤓 We Deeply Understand our Customers.
- 🏆 We Celebrate Impact Wherever It Comes From.
At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply!
Hybrid Growth-Minded Mid-Market Account Manager employer: Cognism
Cognism is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are empowered to make a meaningful impact. With a hybrid work model based in London, team members enjoy flexibility while collaborating with diverse colleagues who support and inspire one another. The company prioritises employee growth through continuous learning opportunities and values that guide daily interactions, ensuring everyone feels valued and motivated to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Growth-Minded Mid-Market Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they help customers. This will not only impress your interviewers but also help you tailor your answers to show you’re the perfect fit for Cognism.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Mid-Market Account Manager. Highlight your customer-centric mindset and how you’ve driven value in past roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Cognism team. Let’s get you that dream job!
We think you need these skills to ace Hybrid Growth-Minded Mid-Market Account Manager
Some tips for your application 🫡
Show Your Customer-Centric Mindset:When writing your application, make sure to highlight your experience in managing customer relationships. We want to see how you've successfully guided clients through onboarding and renewals, showcasing your ability to create long-term partnerships.
Demonstrate Your Commercial Acumen:Use your written application to illustrate your understanding of commercial strategies. Talk about your past successes in renewals and expansions, and how you’ve navigated negotiations to achieve positive outcomes for both you and your clients.
Be Organised and Structured:We appreciate a well-structured application! Make sure your CV and cover letter are clear and concise, reflecting your operational rigour. This will show us that you can manage multiple stakeholders and keep everything on track.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community at Cognism!
How to prepare for a job interview at Cognism
✨Know Your Numbers
Before the interview, brush up on your past performance metrics. Be ready to discuss how you've met or exceeded revenue targets in previous roles. This will show Cognism that you have the commercial acumen they’re looking for.
✨Understand Their Product
Dive deep into Cognism’s platform and understand how it helps businesses connect with decision-makers. Being able to articulate how their product adds value will demonstrate your customer-centric mindset and ability to drive adoption.
✨Prepare for Stakeholder Conversations
Think about how you would align multiple stakeholders on goals and success metrics. Prepare examples of how you've successfully managed relationships in the past, as this role requires strong stakeholder management skills.
✨Showcase Your Organisational Skills
Cognism values operational rigour, so be prepared to discuss how you stay organised and proactive in managing your accounts. Share specific tools or methods you use to keep track of renewals and expansion opportunities.
