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- Tasks: Manage inbound sales and collaborate with clients to find the best solutions.
- Company: Join Alcumus ISOQAR, a leading UKAS-accredited certification body empowering organizations.
- Benefits: Enjoy hybrid work, enhanced parental leave, healthcare plans, and LinkedIn Learning for growth.
- Why this job: Be part of a supportive team with a high eNPS score and opportunities for personal development.
- Qualifications: Telephone sales experience and strong communication skills are essential; no prior technical knowledge needed.
- Other info: We value diverse backgrounds and transferable skills; apply even if you don't meet all criteria!
The predicted salary is between 36000 - 60000 £ per year.
Technical Sales Officer
Department: Sales
Employment Type: Permanent
Location: Manchester, UK
Reporting To: Head of Sales and Onboarding
Description
Empowering organisations to achieve their highest potential. At Alcumus ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. As a UKAS-accredited certification body , we conduct audits against ISO standards and issue ISO certifications. Through a portfolio of progressive solutions, including ISO certification, training, and consultancy, we work with customers to strengthen their businesses, all delivered by our in-house experts.
As an industry leader experiencing consistent year-on-year growth, this role offers an opportunity to join a well-established and experienced team with a high eNPS score.
The Technical Sales Officer role involves managing inbound sales for both new and existing customers. Although the technical aspects are taught in-house and require no prior experience, the role demands a strong desire to learn and meticulous attention to detail. It combines comprehensive product knowledge, in-depth sector understanding, awareness of industry regulations, and adept problem-solving skills.
What that means day to day
- Gather business process information from clients
- Collaborate with clients to determine the best-fit approach
- Utilise internal systems and industry guidelines to establish audit durations
- Manage a project pipeline
- Prepare proposals
What you’ll need to be successful
Essentials:
- Telephone-based sales experience
- Demonstrable experience of building strong working relationships at all levels.
- Confident in CRM systems for analysis and reporting
- Ability to present in a clear and concise manner and in a professional capacity
- Excellent communication skills
- Strong decision-making skills
- Strong interpersonal skills
Desirable:
- Wide industry and B2B background
- Knowledge of certification or TIC industry
- Ability to complete tenders, Pre-Qualification Questionnaires and supplier proposals
What you’ll get in return
Alcumus has a hybrid workplace policy , where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:
Personal Health & Wellbeing / Benefits:
- Enhanced Parental Leave
- Generous annual leave
- Healthcare Plan
- Annual Giving Day – an extra day to give back to yourself or your community
- Cycle-to-work Scheme
Future Planning:
- Pension scheme with employer contributions
- Life Assurance – 3X base salary
- Rewards Program – access to discounts and cashback
- LinkedIn Learning License for upskilling & development
Interested but don’t feel you meet all the requirements?
Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!
Bring Your Whole Self to Work.
Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.
What you can expect if you apply:
- A response to your application within 15 working days
- An interview process consisting of:
- An initial discovery call with the recruiter
- A first stage interview via Microsoft Teams
- Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role
We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
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Technical Sales Officer employer: Cognibox
Contact Detail:
Cognibox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Officer
✨Tip Number 1
Familiarize yourself with the ISO certification process and industry standards. This knowledge will not only help you understand the products better but also demonstrate your commitment to learning during the interview.
✨Tip Number 2
Practice your telephone sales techniques. Since the role involves managing inbound sales, being confident and clear on the phone is crucial. Consider role-playing scenarios with a friend to refine your approach.
✨Tip Number 3
Highlight your ability to build strong relationships in your conversations. Prepare examples of how you've successfully collaborated with clients or colleagues in the past, as this is essential for the role.
✨Tip Number 4
Get comfortable with CRM systems. If you have experience with any CRM tools, be ready to discuss how you've used them for analysis and reporting, as this will be a key part of your responsibilities.
We think you need these skills to ace Technical Sales Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Technical Sales Officer position. Understand the key responsibilities and required skills, especially the importance of telephone-based sales experience and strong communication skills.
Tailor Your CV: Customize your CV to highlight relevant experiences that align with the job requirements. Emphasize any previous sales roles, your ability to build relationships, and your familiarity with CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your desire to learn and your attention to detail, as these are crucial for success in this position.
Prepare for Interviews: Anticipate questions related to your sales experience and how you handle client relationships. Be ready to discuss how you would approach gathering business process information and preparing proposals.
How to prepare for a job interview at Cognibox
✨Show Your Sales Experience
Be ready to discuss your telephone-based sales experience in detail. Highlight specific examples where you built strong relationships with clients and how that contributed to successful sales outcomes.
✨Demonstrate Technical Curiosity
Even though the technical aspects will be taught in-house, express your eagerness to learn. Share any previous experiences where you quickly adapted to new information or technologies.
✨Communicate Clearly and Professionally
Practice presenting your ideas clearly and concisely. This role requires excellent communication skills, so consider preparing a brief presentation on a relevant topic to showcase your ability to convey information effectively.
✨Prepare for Problem-Solving Scenarios
Think of examples where you've had to solve problems in a sales context. Be prepared to discuss your thought process and how you arrived at solutions, as this role demands adept problem-solving skills.
