At a Glance
- Tasks: Lead testing efforts for Salesforce solutions and collaborate with cross-functional teams.
- Company: Join Alcumus, a leader in compliance and risk management solutions.
- Benefits: Enjoy remote work, generous leave, healthcare, and professional development opportunities.
- Why this job: Make a real impact by ensuring high-quality Salesforce applications that enhance client operations.
- Qualifications: 3+ years in software testing, with a focus on Salesforce QA.
- Other info: Dynamic, inclusive culture with excellent career growth and support for personal development.
The predicted salary is between 30000 - 42000 £ per year.
Department: Technology & Product
Employment Type: Permanent
Location: Remote, UK
Reporting To: Enterprise Applications Manager
Salesforce QA Tester
Alcumus is a leading provider of compliance, risk management, and workforce development solutions. Our mission is to enhance the safety, efficiency, and reliability of our clients\’ operations through innovative technology and services. We believe in creating a culture of excellence and continuous improvement, empowering our team to deliver exceptional results and drive success for our clients.
At Alcumus, we are committed to fostering a dynamic and inclusive work environment where creativity and collaboration thrive. Our team is passionate about making a positive impact and is dedicated to upholding the highest standards of integrity and professionalism. By joining Alcumus, you become part of a community that values innovation, respects diverse perspectives, and encourages ongoing professional growth.
Salesforce QA Tester role plays a pivotal role in delivering high-quality, reliable Salesforce solutions by leading the testing efforts across the software development life cycle. This position involves collaborating with cross-functional teams to ensure that customisation, integrations, and core Salesforce functionalities meet business and technical requirements.
What that means day to day
- Test Planning: Collaborate with the development, business analysis, and project management teams to understand project requirements, define test strategies, and develop comprehensive test plans.
- Test Case Development: Design, document, and maintain detailed test cases and test scenarios to validate Salesforce functionality, customizations, and integrations.
- Manual Testing: Perform thorough manual testing of Salesforce applications, identifying and documenting defects, and working closely with developers to ensure timely resolution.
- Automation Testing: Develop and maintain automated test scripts using industry-standard tools and frameworks to improve testing efficiency, coverage, and repeatability.
- Regression Testing: Conduct regression testing to ensure that existing functionalities are not adversely affected by new changes or updates.
- Performance Testing: Evaluate the performance and scalability of Salesforce applications, identify potential bottlenecks, and recommend optimisations to improve performance.
- User Acceptance Testing (UAT): Coordinate and conduct UAT sessions with business stakeholders to validate that the solutions meet their needs and expectations.
- Defect Management: Track, manage, and report defects using a defect tracking system, ensuring that all issues are addressed and resolved in a timely manner.
- Continuous Improvement: Stay updated with the latest Salesforce features, best practices, and industry trends to continuously enhance testing processes and methodologies.
- Collaboration: Work closely with cross-functional teams to ensure seamless integration and delivery of high-quality Salesforce solutions.
- Documentation: Prepare and maintain comprehensive documentation of test plans, test cases, test results, and defects to ensure transparency and traceability.
- Risk Assessment: Identify potential risks and issues related to Salesforce implementations and provide recommendations for mitigation.
- Training and Mentoring: Provide guidance and support to junior testers and team members, sharing knowledge and best practices to enhance the overall testing capability of the team.
- Test Environment Management: Set up and manage test environments, including configuring Salesforce sandboxes and ensuring data integrity.
- Reporting: Generate and distribute test execution status reports, highlighting key metrics, test coverage, and defect trends.
What you’ll need to be successful
Education: Bachelor\’s degree in Computer Science, Information Technology, or a related field.
Experience: Minimum of 3 years of experience in software testing, with at least 2 years focused on Salesforce QA testing.
Technical Skills:
- Proficiency in testing Salesforce applications, including Sales Cloud, Service Cloud, and custom solutions.
- Strong understanding of software testing methodologies, tools, and processes.
- Ability to write clear, concise, and comprehensive test plans, test cases, and test scripts.
- Familiarity with defect tracking systems, such as Jira or Bugzilla.
Soft Skills:
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration abilities, with the capability to work effectively in a team environment.
- Attention to detail and a commitment to delivering high-quality work.
- Ability to manage multiple tasks and priorities in a fast-paced, deadline-driven environment.
Preferred Qualifications
- Certifications: Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Platform App Builder certification.
- Experience: Experience with Agile/Scrum methodologies and participating in Agile development teams.
- Technical Skills: Familiarity with Apex, Visualforce, and Lightning components.
- Knowledge of Salesforce integration tools and techniques, such as REST/SOAP APIs and middleware solutions.
What you\’ll get in return
We have a hybrid workplace policy, where you will work from the office 3 days per week. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:
Personal Health & Wellbeing / Benefits
🍼 Enhanced Parental Leave
🌴 Generous annual leave
🏥 Healthcare Plan
💟 Annual Giving Day – an extra day to give back to yourself or your community
🚲 Cycle-to-work Scheme
Future Planning
💰 Pension scheme with employer contributions
🧬 Life Assurance – 3X base salary
💸 Rewards Program – access to discounts and cashback
🏫 LinkedIn Learning License for upskilling & development
We are proudly an equal‑opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.
What you can expect if you apply:
- A response to your application within 15 working days
- An interview process consisting of:
- An initial discovery call with the recruiter
- A first stage interview via Microsoft Teams
- Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role
We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
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Salesforce QA Tester employer: Cognibox
Contact Detail:
Cognibox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce QA Tester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for a Salesforce QA Tester role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your Salesforce knowledge and testing methodologies. Practice common interview questions and scenarios related to QA testing. The more confident you are, the better you'll perform!
✨Tip Number 3
Showcase your skills! If you've worked on any Salesforce projects, be ready to discuss them in detail. Highlight your experience with manual and automation testing, and how you've contributed to successful project outcomes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our awesome team at Alcumus!
We think you need these skills to ace Salesforce QA Tester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce QA Tester role. Highlight relevant experience, especially in software testing and Salesforce applications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at Alcumus. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills: Don’t forget to mention your technical skills, especially those related to Salesforce and testing methodologies. We’re keen on seeing your proficiency in tools like Jira or Bugzilla, so make sure they’re front and centre!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Cognibox
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially the specific functionalities mentioned in the job description like Sales Cloud and Service Cloud. Be ready to discuss how you've tested these features in the past and any challenges you faced.
✨Prepare for Test Case Scenarios
Think about various test case scenarios you might encounter in the role. Prepare to explain how you would design, document, and maintain these test cases. This shows that you understand the importance of thorough testing and can contribute from day one.
✨Show Off Your Collaboration Skills
Since this role involves working with cross-functional teams, be prepared to share examples of how you've successfully collaborated in previous roles. Highlight your communication skills and how you’ve managed to resolve conflicts or misunderstandings in a team setting.
✨Stay Updated on Industry Trends
Demonstrate your commitment to continuous improvement by discussing the latest Salesforce features or testing methodologies you've learned about. This shows that you're proactive and dedicated to enhancing your skills, which aligns with Alcumus's culture of excellence.