Cognibox in Cardiff is seeking an experienced Onboarding Manager to lead client onboarding from sale through to full implementation. This role involves acting as the main point of contact, ensuring a smooth onboarding experience while focusing on client retention and satisfaction.
You will need experience in managing onboarding processes and supporting client accounts in a commercial environment. Strong communication and stakeholder management skills are essential, along with a data-driven approach to monitor performance and improve client outcomes.
This position offers a hybrid workplace policy with numerous employee benefits including enhanced parental leave, a healthcare plan, and a pension scheme.
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