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- Tasks: Assist clients with pre-audit checks and provide technical support.
- Company: Leading safety compliance firm in Cardiff with a focus on customer service.
- Benefits: Generous benefits, hybrid work environment, and training in health and safety qualifications.
- Why this job: Make a difference in health and safety while developing your customer service skills.
- Qualifications: Strong customer service and administrative skills required.
- Other info: Join a supportive team with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading safety compliance firm in Cardiff is looking for a Customer Service Support Officer to assist in pre-audit checks and provide technical support to clients. This role emphasizes customer interaction and compliance with health and safety standards.
Candidates should have strong customer service and administrative skills, and will receive training in health and safety qualifications. Enjoy a hybrid work environment with generous benefits.
Health & Safety Support Advisor — Hybrid (Cardiff) employer: Cognibox
Contact Detail:
Cognibox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health & Safety Support Advisor — Hybrid (Cardiff)
✨Tip Number 1
Network like a pro! Reach out to folks in the health and safety sector, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and compliance. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, bring examples of your past work or scenarios where you've excelled in customer service. This will help them see how you'd fit into their team.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, you'll be the first to know about new opportunities in the health and safety field.
We think you need these skills to ace Health & Safety Support Advisor — Hybrid (Cardiff)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administrative skills. We want to see how your experience aligns with the role of a Health & Safety Support Advisor, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about health and safety compliance and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your communication skills. Clear, concise language will help us see that you can effectively support our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Cognibox
✨Know Your Health & Safety Basics
Brush up on key health and safety regulations relevant to the role. Familiarise yourself with common compliance standards and be ready to discuss how they apply in real-world scenarios. This shows your commitment to the field and helps you stand out.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer interactions in the past. Think about situations where you resolved issues or provided exceptional support. This will demonstrate your ability to thrive in a customer-focused environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to health and safety compliance and their training programmes. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals.
✨Practice Your Administrative Skills
Since the role involves administrative tasks, be ready to discuss your organisational skills and any relevant software you’ve used. You might even want to bring examples of how you’ve managed documentation or data in previous roles to illustrate your capabilities.
