At a Glance
- Tasks: Manage client relationships and drive growth through upselling and cross-selling.
- Company: Join SafeWorkforce, a leader in creating safer workplaces.
- Benefits: Hybrid work model, personal health support, and career development opportunities.
- Other info: Fast-paced environment with a focus on teamwork and innovation.
- Why this job: Make a real impact on workplace safety while growing your career.
- Qualifications: Experience in customer success and strong relationship management skills.
The predicted salary is between 30000 - 40000 € per year.
Creating Safer Workplaces for Everyone. At SafeWorkforce, we’re passionate about keeping people safe. Our team of health and safety consultants brings over 200 years of combined experience, providing expert guidance that helps businesses stay compliant, confident, and protected. We don’t do one-size-fits-all solutions — every project is tailored to the unique needs of the organisation. Whether it’s a small business or a large enterprise, you’ll have the chance to make a real impact, helping leaders minimise risk and build safer workplaces. If you’re looking for a role where your expertise matters, your ideas are valued, and every day presents new challenges, SafeWorkforce is the place to grow your career and make a difference.
The Account Executive will be responsible for a portfolio of clients to ensure annual renewal of their SafeWorkforce subscription. Primarily this role will be quota bearing to build solid relationships with their portfolio and identify and close upsell and cross-sell growth.
What that means day to day:
- Manage relationships with a number of small SafeWorkforce clients
- Identify key stakeholders and manage their requirements
- Manage the customer lifecycle post-onboarding – maintenance, development and support the renewal team if needed
- Update CRM weekly with opportunities and new contact details and notes
- Identify upsell opportunities through the customer care call process and independently convert into upsell opportunities
- Carry out regular check-in with the clients
What you’ll need to be successful:
To be successful in this role, you will have experience working within a customer success or key account environment and a proven ability to build and maintain strong customer relationships. You will be comfortable managing multiple workloads in a fast-paced setting while remaining organised and customer-focused. Strong influencing and relationship management skills are essential, with the ability to work effectively with both internal stakeholders and external clients to achieve positive outcomes and deliver an excellent customer experience.
What you’ll get in return:
We have a hybrid workplace policy, where you will work from the office 3 days per week. We emphasise providing many ways to support our team to do their best work and below are some of the perks and benefits we offer. Personal Health
Account Executive in Cardiff employer: Cognibox
At SafeWorkforce, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values innovation and collaboration. Located in Cardiff, our hybrid workplace policy allows for flexibility while fostering strong team connections, and we provide ample opportunities for personal and professional growth. With a focus on employee well-being and a commitment to making a meaningful impact in health and safety, joining us as an Account Executive means being part of a passionate team dedicated to creating safer workplaces for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local events in Cardiff. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Executive role.
✨Tip Number 2
Prepare for those interviews by researching SafeWorkforce and understanding their mission. We want you to show how your skills can help create safer workplaces. Tailor your answers to reflect their values and needs!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We love seeing candidates who take that extra step!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in health and safety.
We think you need these skills to ace Account Executive in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Executive role. Highlight your experience in customer success and relationship management, as these are key to what we’re looking for at SafeWorkforce.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve built strong client relationships or successfully upsold products in the past. We love seeing how you’ve made an impact!
Be Organised:Since this role involves managing multiple clients, demonstrate your organisational skills in your application. Mention any tools or methods you use to keep track of your workload and client interactions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cognibox
✨Know Your Clients
Before the interview, research SafeWorkforce's client base and understand their needs. Familiarise yourself with common challenges in health and safety compliance so you can discuss how you would manage relationships and support clients effectively.
✨Showcase Your Relationship Skills
Prepare examples from your past experiences where you've successfully built and maintained strong customer relationships. Be ready to discuss specific strategies you used to identify upsell opportunities and how you managed multiple accounts simultaneously.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you keep track of client interactions and follow-ups. Mention any tools or methods you use to stay on top of your workload, as this will show that you can thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about SafeWorkforce’s approach to client management and their expectations for the Account Executive role. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
