At a Glance
- Tasks: Lead customer onboarding and training for a cutting-edge digital learning platform.
- Company: Join Cognexo, a fast-growing company focused on employee engagement and innovation.
- Benefits: Enjoy a competitive salary, performance bonuses, and hybrid work flexibility.
- Other info: Dynamic role with opportunities for professional growth in a supportive environment.
- Why this job: Make a real impact by enhancing workforce readiness for diverse industries.
- Qualifications: Experience in project management and excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Customer Implementations and Training Lead Competitive salary and performance-based bonus Hybrid must be able to commute to Leeds office
Type: Full-time, Permanent About Cognexo Cognexo is a fast-growing digital learning and employee engagement company solving for the problem of Workforce Readiness.
Our Saa S platform empowers enterprise clients across all industries, from automotive to financial services, to measure and activate both employee sentiment and knowledge like never before.
We are scaling rapidly, backed by a culture that values innovation, integrity, and measurable impact.
As a Customer Implementation Manager reporting to the Head of Customer Operations, you will own the complete onboarding journey for enterprise customers, from contract signature through to successful go-live.
You will manage multiple complex implementation projects, coordinate internal and client stakeholders, deliver customer training, and ensure every customer has an exceptional onboarding experience.
The Role You ll be managing complex, multi-stakeholder rollouts often into regulated industries with incumbent systems, fragmented internal ownership, and competing timelines.
You ll need to hold the critical path, influence without authority, and make good decisions with incomplete information.
Day-to-day, the role encompasses scoping configuration requirements, building implementation plans, running stakeholder sessions, coordinating with prod...
