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- Tasks: Provide technical support and manage the helpdesk for IT services.
- Company: Dynamic London-based IT services company with growth opportunities.
- Benefits: Competitive salary, annual bonus, and professional development.
- Why this job: Join a team where your troubleshooting skills make a real difference.
- Qualifications: Experience in 1st/2nd line support and strong Windows/Microsoft 365 skills.
- Other info: Exciting environment with plenty of room for career advancement.
The predicted salary is between 30000 - 35000 £ per year.
A London-based IT services company is searching for an IT Support Technician to provide technical support and manage the helpdesk. You will diagnose and resolve issues, configure IT equipment, and maintain security standards.
The ideal candidate has experience in a 1st/2nd line support role and possesses strong troubleshooting abilities across Windows and Microsoft 365.
This position offers a competitive salary range of £30-35k, an annual bonus, and opportunities for professional growth.
London IT Support Technician – Growth & Bonus Opportunities employer: Cognetive Limited
Contact Detail:
Cognetive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London IT Support Technician – Growth & Bonus Opportunities
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your troubleshooting successes and projects. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific issues with Windows or Microsoft 365. We want you to shine when it comes to demonstrating your problem-solving skills!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace London IT Support Technician – Growth & Bonus Opportunities
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 1st/2nd line support and showcases your troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about mentioning specific technologies like Windows and Microsoft 365.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. We love seeing enthusiasm, so let your personality come through!
Showcase Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved technical issues in the past. We’re looking for candidates who can think on their feet, so share those success stories that demonstrate your troubleshooting abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Cognetive Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows and Microsoft 365. Be ready to discuss specific troubleshooting scenarios you've encountered in previous roles, as this will show your practical experience.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to successful outcomes.
✨Familiarise Yourself with Helpdesk Tools
If you have experience with any helpdesk software, be sure to mention it. If not, do a bit of research on common tools used in IT support. This shows you're proactive and ready to hit the ground running.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company's IT infrastructure or their approach to security standards. This demonstrates your genuine interest in the role and helps you assess if the company is the right fit for you.
