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For Companies At a Glance
- Tasks: Engage with clients, manage projects, and drive efficiency in operations.
- Company: Join a fast-growing tech startup revolutionising critical industries with AI.
- Benefits: Competitive salary, share options, flexible working, and private healthcare.
- Why this job: Make a real impact by solving complex challenges in essential industries.
- Qualifications: Experience in project management and strong communication skills required.
- Other info: Dynamic role with opportunities for growth and regular social events.
The predicted salary is between 36000 - 60000 £ per year.
We live in a world that runs on physical industries like energy, logistics, and manufacturing. These sectors are essential to our economy and daily lives, yet they are held back by inefficiencies, fragile legacy systems, and decades-old ways of working. This is not just a business problem; it is a societal one. When grids fail, supply chains stall, or factories falter, entire economies are disrupted. These companies face unique, complex challenges that typical software was never designed to solve. Cogna was founded to change this. Our mission is to give critical industries their own AI-powered Software Factory: a way to build and deploy bespoke digital tools that solve pressing operational challenges.
Since our launch in May 2023, we have seen incredible customer traction and revenue growth. We are backed by leading VCs, including Notion Capital and Hoxton Ventures, and we are building a world-class team to take on one of the most important challenges of our time. Tackling challenges at this scale takes people who are curious, adaptable, and motivated by impact. If our mission resonates with you, we encourage you to apply, even if your experience doesn’t match every requirement. We are committed to building a diverse team that reflects the industries and societies we serve.
Overview
As a Solutions Operations Analyst, you will play a critical role in enabling our enterprise account teams to deliver value for our customers. The role blends project coordination, process improvement, and hands-on execution to keep initiatives on track, respond rapidly to unexpected issues, and introduce systems that cut down inefficiencies. Success depends on being flexible, inventive, and collaborative, whether supporting large-scale customer rollouts, new pilot programs, or high-priority internal projects. Core strengths include using lean project management methods, fostering strong customer partnerships, maintaining precise documentation, and driving structure and efficiency in fast-paced environments.
What You’ll Do
- Client Engagement: Work directly with our enterprise customers to keep our engagements on track. Understand what’s going well and what needs to be improved, designing new processes to increase efficiency.
- Solution Strategist Support: Be an interface between client project teams and Cogna’s solution strategists, unblocking issues and empowering our teams to work smarter.
- Project Tracking: Ensure that all moving pieces are tracked, anticipating problems before they arise and proactively seeking solutions to minimise delays.
- Continuous Improvement: Gather feedback and analyse data post-deployment to refine solutions and drive continuous improvement in future iterations.
- Build the Machine: This role is new, and we need someone who can "build the plane while flying", iterating with Cogna’s leadership to ensure the role adds value and to map out the future growth of Solutions Operations.
What We’re Looking For
- Proven experience in managing complex projects, preferably in a software-related role.
- Excellent interpersonal and communication skills, with the ability to manage stakeholder expectations across diverse groups.
- Detail-oriented project management, but with a flexible approach allowing for rapid iteration and a focus on outcomes.
- Ability to articulate complex concepts in a clear and compelling manner.
- Some experience in collecting and analysing data for the purpose of driving improvements.
- Ability to thrive in a fast-paced, dynamic environment, manage multiple projects simultaneously and deal with ambiguity.
- Experience in the utilities, energy, manufacturing, or construction industries is a bonus.
- Willingness to travel as needed to meet with clients and supervise deployments.
What We Offer
- Competitive salary and share option plan.
- 25 days annual leave, plus public holidays.
- Excellent pension scheme, fixed to 7.5%.
- Private healthcare, including family cover and pre-existing conditions.
- Flexible hybrid working with 2 days per fortnight in our Farringdon office.
- Regular social events and offsites.
- Access to a gym and fitness classes in our office building.
Solutions Operations Analyst employer: Cogna
Contact Detail:
Cogna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its challenges. Understand how your skills can help tackle those issues. This shows you're not just interested in any job, but specifically in making an impact at Cogna.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled complex projects in the past. Use examples that highlight your adaptability and creativity, especially in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our mission to revolutionise critical industries.
We think you need these skills to ace Solutions Operations Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Solutions Operations Analyst role. We want to see how you can tackle the unique challenges we face in the industry!
Showcase Your Problem-Solving Skills: In your application, share examples of how you've tackled complex projects or improved processes in the past. We love seeing candidates who can think on their feet and come up with inventive solutions!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to articulate your experiences and achievements, as this will help us understand your fit for the role quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you’ll be one step closer to joining our mission at Cogna!
How to prepare for a job interview at Cogna
✨Know the Industry Inside Out
Before your interview, dive deep into the energy, logistics, and manufacturing sectors. Understand the unique challenges these industries face and how AI-powered solutions can make a difference. This knowledge will help you connect your skills to the company's mission and show that you're genuinely interested in their work.
✨Showcase Your Project Management Skills
Be ready to discuss your experience managing complex projects. Use specific examples that highlight your ability to coordinate tasks, manage stakeholder expectations, and adapt to changing circumstances. This will demonstrate your fit for the Solutions Operations Analyst role and your capability to thrive in a fast-paced environment.
✨Emphasise Continuous Improvement
Prepare to talk about how you've gathered feedback and analysed data to drive improvements in past roles. Share concrete examples of how you've implemented changes based on this analysis, as it aligns perfectly with the continuous improvement aspect of the job description.
✨Be Ready to 'Build the Plane While Flying'
Since this role is new, be prepared to discuss how you would approach building processes and systems from scratch. Highlight your adaptability and creativity in problem-solving, and share any experiences where you've successfully navigated ambiguity or developed solutions on the fly.
