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For Companies At a Glance
- Tasks: Engage with clients, manage projects, and drive continuous improvement in operations.
- Company: Join a fast-growing tech company revolutionising critical industries with AI solutions.
- Benefits: Competitive salary, share options, 25 days leave, private healthcare, and flexible working.
- Why this job: Make a real impact by solving operational challenges in essential industries.
- Qualifications: Experience in project management and strong communication skills are essential.
- Other info: Dynamic role with opportunities for growth and innovation in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
We live in a world that runs on physical industries like energy, logistics, manufacturing. These sectors are essential to our economy and daily lives, yet they are held back by inefficiencies, fragile legacy systems, and decades-old ways of working. This is not just a business problem; it is a societal one. When grids fail, supply chains stall, or factories falter, entire economies are disrupted.
Cogna was founded to change this. Our mission is to give critical industries their own AI-powered Software Factory: a way to build and deploy bespoke digital tools that solve pressing operational challenges.
Since our launch in May 2023, we\’ve seen incredible customer traction and revenue growth. We\’re backed by leading VCs, including Notion Capital and Hoxton Ventures, and we\’re building a world-class team to take on one of the most important challenges of our time.
Tackling challenges at this scale takes people who are curious, adaptable, and motivated by impact. If our mission resonates with you, we encourage you to apply, even if your experience doesn\’t match every requirement. We are committed to building a diverse team that reflects the industries and societies we serve.
Overview
As a Solutions Operations Analyst, you will play a critical role in enabling our enterprise account teams to deliver value for our customers. The role blends project coordination, process improvement, and hands-on execution to keep initiatives on track, respond rapidly to unexpected issues, and introduce systems that cut down inefficiencies. Success depends on being flexible, inventive, and collaborative, whether supporting large-scale customer rollouts, new pilot programs, or high-priority internal projects.
What You\’ll Do
- Client Engagement: Work directly with our enterprise customers to keep our engagements on track. Understand what\’s going well and what needs to be improved, designing new processes to increase efficiency.
- Solution Strategist Support: Be an interface between client project teams and Cogna\’s solution strategists, unblocking issues and empowering our teams to work smarter.
- Project Tracking: Ensure that all moving pieces are tracked, anticipating problems before they arise and proactively seeking solutions to minimize delays.
- Continuous Improvement: Gather feedback and analyze data post-deployment to refine solutions and drive continuous improvement in future iterations.
- Build the Machine: This role is new, and we need someone who can build the plane while flying, iterating with Cogna\’s leadership to ensure the role adds value and to map out the future growth of Solutions Operations.
What We\’re Looking For
- Proven experience in managing complex projects, preferably in a software-related role.
- Excellent interpersonal and communication skills, with the ability to manage stakeholder expectations across diverse groups.
- Detail-oriented project management, but with a flexible approach allowing for rapid iteration and a focus on outcomes.
- Ability to articulate complex concepts in a clear and compelling manner.
- Some experience in collecting and analyzing data for the purpose of driving improvements.
- Ability to thrive in a fast-paced, dynamic environment, manage multiple projects simultaneously, and deal with ambiguity.
- Experience in the utilities, energy, manufacturing, or construction industries is a bonus.
- Willingness to travel as needed to meet with clients and supervise deployments.
What We Offer
- Competitive salary and share option plan.
- 25 days annual leave, plus public holidays.
- Excellent pension scheme, fixed to 7.5%.
- Private healthcare, including family cover and pre-existing conditions.
- Flexible hybrid working with 2 days per fortnight in our Farringdon office.
- Regular social events and offsites.
- Access to a gym and fitness classes in our office building.
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Solutions Operations Analyst employer: Cogna
Contact Detail:
Cogna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its mission. Understand how your skills can help tackle their challenges. This shows you're genuinely interested and ready to make an impact!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves managing complex projects, be ready to discuss how you've tackled challenges in the past. Use the STAR method to structure your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on joining our mission to revolutionise critical industries.
We think you need these skills to ace Solutions Operations Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Solutions Operations Analyst role. We want to see how you can tackle the challenges we face, so don’t hold back on showcasing your relevant achievements!
Show Your Curiosity: In your application, let us know about your curiosity and adaptability. We’re looking for someone who’s motivated by impact, so share examples of how you've approached problems creatively or learned new skills to overcome challenges in past roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to articulate your experiences and how they relate to the job. We appreciate a well-structured application that makes it easy for us to see your potential!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Cogna!
How to prepare for a job interview at Cogna
✨Know the Company Inside Out
Before your interview, dive deep into Cogna's mission and values. Understand their focus on AI-powered solutions for physical industries. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of complex projects you've managed. Highlight your ability to adapt and iterate quickly, as this role requires flexibility and a focus on outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Problem-Solving Abilities
Prepare to share instances where you've identified inefficiencies and implemented solutions. Cogna values continuous improvement, so showcasing your analytical skills and how you've driven change will resonate well with the interviewers.
✨Engage with Questions
At the end of the interview, have thoughtful questions ready about the role and the company’s future. This shows your enthusiasm and helps you gauge if Cogna is the right fit for you. Ask about their current projects or how they measure success in the Solutions Operations team.
