Cogent in the United Kingdom seeks a customer service leader to manage day-to-day operations and drive a high-quality, customer-focused service. You will oversee order processing, contract management and issue resolution while collaborating across the business to improve accuracy and efficiency.
You will lead the Domestic Customer Service Team, coach staff, manage complaints, maintain records and generate insightful reports for stakeholders. A driver is required due to office location.
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Customer Service Team Leader: Growth & Process Champion in Chester employer: Cogent
Cogent is an exceptional employer that fosters a collaborative and innovative work culture, empowering Pension Consultants to build meaningful relationships with farmers while driving genetic progress in the agricultural sector. With a strong focus on employee development, generous benefits including enhanced annual leave and a matched pension scheme, and opportunities for long-term career growth, Cogent stands out as a rewarding place to work in the UK. Join us to make a tangible impact in the farming community while enjoying a supportive environment that values your contributions.
