At a Glance
- Tasks: Coordinate service jobs for engineers and manage logistics across the UK.
- Company: Join a leading machinery supplier with a focus on teamwork.
- Benefits: Competitive salary, annual leave, pension contribution, and free parking.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Be the backbone of a skilled engineering team and ensure smooth operations.
- Qualifications: Experience in scheduling or coordination; technical background preferred but not essential.
The predicted salary is between 35000 - 35000 £ per year.
Service Team Coordinator / Scheduler role for a Leeds-based client, recruited by Cogent Staffing. Our client supplies new metalworking machinery and maintains a stock of used machines, typically acquired through part-exchange when new machines are supplied. You will support the client's service team by booking engineers onto customer service jobs and coordinating logistics across a mix of Leeds-based and UK-wide work. This role is critical to ensuring our (highly experienced) engineers are scheduled efficiently and dispatched correctly for servicing extremely complex sheet metal working machinery.
Key Responsibilities
- Book and coordinate service jobs for approximately 12 engineers
- Coverage split: ~50% Leeds-based and ~50% UK-wide
- Schedule engineers for service work and ensure jobs are allocated appropriately
- Coordinate travel and logistics using a strong understanding of the UK road network
- Liaise with engineers and internal stakeholders to ensure the right engineer is assigned to the right job, and that service jobs are scheduled and managed smoothly
- Maintain an organised booking workflow and keep accurate records of job allocations and engineer availability
- Ensure spares and consumables are charged to the correct job / customer
Required Experience / Skills
- Proven experience working as a Service Team Coordinator / Scheduler, booking service engineers to customer service jobs
- Industry experience not required, but a technical service background is preferred (e.g., engineering services, technical field support, service coordination)
- Ability to coordinate schedules for a field-based engineering workforce
- Comfortable working with technical equipment and service job requirements (supporting engineers servicing complex machinery)
- Computer literate; computerised booking system and CRM are used to manage bookings
Personal Qualities
- Detail-oriented and methodical, with a focus on accuracy
- Calm under pressure and able to respond to schedule changes quickly
- Proactive approach to problem solving (e.g., reallocating engineers when plans shift)
- Professional and dependable, with strong ownership of service scheduling outcomes
Benefits / Working Details
- Salary up to £35,000
- Hours: 08:30 – 17:00
- Annual leave: Days Holiday
- Free onsite Parking
- Company Pension contribution of 3%
Commitment to Equal Opportunity
Cogent Staffing is committed to ethical recruitment practices and fostering an inclusive workplace. We actively encourage applications from all qualified candidates, regardless of race, gender, disability, religion or belief, sexual orientation, age, or any other characteristic protected by law. We believe that diversity enriches our teams and enhances our ability to serve our clients effectively. We ensure that our recruitment processes are fair, transparent, and free from bias, promoting equal opportunities for all applicants.
Engineering Service Coordinator in Pudsey employer: Cogent Staffing
Cogent Staffing offers a dynamic and supportive work environment for the Engineering Service Coordinator role, located in Leeds. With a commitment to employee growth and a focus on teamwork, we provide opportunities for professional development while ensuring a balanced work-life through competitive benefits such as a generous salary, annual leave, and a company pension scheme. Join us to be part of a diverse team that values your contributions and fosters an inclusive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Service Coordinator in Pudsey
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Service Team Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience aligns with their needs. Be ready to showcase your problem-solving skills and how you can keep things running smoothly under pressure.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for coordinating those service jobs.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Engineering Service Coordinator. Plus, it shows you’re serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Engineering Service Coordinator in Pudsey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as a Service Team Coordinator or Scheduler. We want to see how your skills match the job description, so don’t be shy about showcasing your past roles and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of scheduling logistics and how you can keep our engineers on track. We love a personal touch!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've handled scheduling challenges in the past. We’re looking for someone who can stay calm under pressure and adapt quickly, so share those stories that highlight your proactive approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Cogent Staffing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Engineering Service Coordinator role. Familiarise yourself with the key responsibilities, like booking engineers and coordinating logistics. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Brush Up on Your Technical Knowledge
Even though industry experience isn't required, having a basic understanding of technical service and machinery can set you apart. Research common issues faced in metalworking machinery and be ready to discuss how you would support engineers in resolving these challenges.
✨Demonstrate Your Organisational Skills
Since this role requires a methodical approach, prepare examples from your past experiences where you've successfully managed schedules or coordinated logistics. Highlight your ability to stay calm under pressure and adapt to changes, as this is crucial for the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they handle unexpected changes. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
