At a Glance
- Tasks: Oversee online sales channels and ensure smooth customer journeys on Shopify and Amazon.
- Company: Join a dynamic team at a Brighouse-based eCommerce company.
- Benefits: Earn £14.00 per hour with weekly pay and potential for longer-term work.
- Other info: Immediate start available; perfect for organised multitaskers seeking growth.
- Why this job: Take charge of exciting online operations and make a real impact in eCommerce.
- Qualifications: Experience in eCommerce, strong IT skills, and knowledge of Shopify and Amazon.
The predicted salary is between 14 - 14 £ per hour.
Cogent Staffing are proud to be recruiting on behalf of our Brighouse-based client for an experienced and driven Online Channels Supervisor. This is an exciting opportunity to take ownership of our client’s online sales channels, managing the day-to-day operations of their Shopify eCommerce website and Amazon marketplace presence.
The successful candidate will ensure a smooth post-order customer journey and deliver high-quality customer service, acting as a key link between the eCommerce, warehouse, sales, and finance teams. The role also involves monitoring order flow, resolving issues, managing aftersales processes, and maintaining website operations, along with supervising a part-time Online Fulfilment Operative responsible for picking and packing all orders.
Shift/salary:
- Temporary assignment fixed term contract 3-6 months
- The role may become longer term however this cannot be guaranteed at this time
- Day shift, office hours Monday to Friday
- £14.00 per hour
- Weekly pay
- Immediate start available for the right candidate, following a successful interview
The role:
- Managing all online orders and fulfilment across Shopify and Amazon Seller Central
- Supervising the Online Fulfilment Operative
- Handling online customer service and aftersales support
- Reporting, performance monitoring, and analysis
- Stock management and reconciliation
- Order processing, stock control, and finance management using Sage 200
- Ongoing platform and marketplace maintenance
The candidate:
- Previous experience in eCommerce and online sales
- Proven experience administering Amazon FBA and FBM
- Strong IT skills, including spreadsheets, email, and online platforms
- Experience using Shopify or other eCommerce platforms
- Sage 200 experience (essential)
- Commercial mindset with a focus on driving and increasing sales
- Excellent written and spoken English
- Strong attention to detail and accuracy
- Highly organised, reliable, and able to multitask and work independently
If you are an organised and commercially focused eCommerce professional looking for your next challenge in a fast-paced environment, we would love to hear from you.
At Cogent Staffing, we are committed to ethical recruitment practices and fostering an inclusive workplace. We actively encourage applications from all qualified candidates, regardless of race, gender, disability, religion or belief, sexual orientation, age, or any other characteristic protected by law. We believe that diversity enriches our teams and enhances our ability to serve our clients effectively. We ensure that our recruitment processes are fair, transparent, and free from bias, promoting equal opportunities for all applicants.
eCommerce Operations Supervisor in Brighouse employer: Cogent Staffing
As a Marketing Manager at our dynamic company, you will thrive in a collaborative and innovative work culture that values creativity and strategic thinking. We offer competitive salaries, professional development opportunities, and a supportive environment that encourages personal growth, all while being located in a vibrant area that fosters networking and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Operations Supervisor in Brighouse
✨Get to Know the E-commerce Scene
Dive into online communities where e-commerce enthusiasts hang out, like e-commerce Facebook groups or Reddit forums. You'll get the scoop on job openings and trends that are crucial for landing temporary roles.
✨Attend E-commerce Events and Job Fairs
Keep an eye out for local e-commerce networking events and job fairs. These are golden opportunities to meet hiring managers in person, and you can really showcase your enthusiasm and skills face-to-face.
✨Leverage Seasonal Opportunities
With temporary roles, there's a lot of seasonal hiring in e-commerce, especially around Black Friday and Christmas. Make sure you're applying during these peak times and check if Cogent Staffing is gearing up for the holiday rush.
✨Get Your Hands Dirty on Platforms
Familiarise yourself with popular e-commerce platforms like Shopify or WooCommerce and maybe even create a little project of your own. Showing practical knowledge will impress potential employers like Cogent Staffing and demonstrate your commitment to the field.
We think you need these skills to ace eCommerce Operations Supervisor in Brighouse
Some tips for your application 🫡
Show Off Your E-commerce Savvy:For a role in e-commerce like eCommerce Operations Supervisor at Cogent Staffing, really highlight any experience you have with online retail platforms. Have you worked with Shopify, WooCommerce, or Amazon? Mention these specifics in your CV to show you understand the landscape and the tools of the trade.
Data Skills are a Winner:E-commerce thrives on data. If you've got experience analysing customer behaviour or tracking sales metrics, make sure to weave that into your application. Include any relevant certifications or courses that show your skills in data analysis – this could set you apart!
Catch Their Attention in Your Cover Letter:Since this is a temporary role, your motivation is key. Use your cover letter to convey your enthusiasm for the e-commerce industry and your eagerness to contribute quickly. Let them know how you can hit the ground running – they’ll appreciate your proactiveness!
Keep it Concise and Relevant:Temporary positions often move fast, so keep your CV and cover letter clear and to the point. Focus on the experiences that most directly relate to eCommerce Operations Supervisor at Cogent Staffing. A tight, well-structured application shows you value their time and makes a good impression right off the bat!
How to prepare for a job interview at Cogent Staffing
✨Show Off Your E-Commerce Know-How
Don't just tell them you're familiar with e-commerce; bring concrete examples! Talk about specific platforms like Shopify or WooCommerce that you've used, or any success stories from past projects. They'll love hearing about how you've navigated challenges or optimised sales strategies.
✨Be Ready for Real-Time Problem Solving
Expect questions that put you in the hot seat regarding customer experience scenarios or inventory management. They might ask you how you would handle a sudden stock shortage or a spike in demand. Practice thinking on your feet so you can show off your problem-solving chops!
✨Demonstrate Your Flexibility and Adaptability
Since this is a temporary role, it's all about being quick on the uptake. Highlight experiences where you've had to learn on the job or adapt to new systems quickly. They’ll want to see that you can hit the ground running without needing too much hand-holding.
✨Keep Your Digital Toolkit Sharp
Familiarise yourself with the latest e-commerce tools and trends, like SEO practices for online stores or analytics tools like Google Analytics. If you have experience with A/B testing or managing online promotions, be ready to talk about it. This kind of knowledge will set you apart from other candidates!
