Quality Coordinator in Warrington

Cogent has an exciting opportunity for a Quality Coordinator. As part of the quality and compliance team, you will work closely with the quality & compliance lead to ensure Cogent's high quality delivery across all our apprenticeship programmes. You will support relevant teachers and assessors to achieve a high standard of education in line with Ofsted's inspection framework and the awarding bodies we hold centre approval with.

Package:

• Pension – employee contribution 6%
• Opportunity to buy‐back 5 extra days annual leave (FTE)
• Day off for your birthday
• Optional Private Health Care package
• Hybrid role – expectation to be in Warrington office 2 days per week (with National travel)
• Employee Assistance Programme
• Access to Training & Development Opportunities

You will need to have a passion for exceeding targets and supporting both the delivery team and our apprentices, so they receive an exceptional learning experience from start to end with robust information, advice and guidance throughout their apprenticeship programme.

Key Accountabilities:

• Ensure appropriate and sufficient forms of quality assurance are implemented to a high standard.
• Co‐ordinate and support the quality & compliance lead to oversee the quality improvement process across all our qualifications and standards.
• Work in collaboration with tutor/assessors, IQAs and other staff/managers to ensure active participation in all quality improvement processes including self‐assessment, action plans and quality / performance review meetings.
• Maintain quality improvement processes, tracking and reporting systems to ensure that achievement of performance targets are being met and that the department can evidence impact on learners' progress.
• Identify and report underperforming areas and implement robust actions plans which are clear about corrective actions and impact on learners.
• Work with managers to ensure a high quality and fully compliant learning experience which satisfies the requirements of internal and external quality standards and regulatory bodies.
• Engage with learners and employers undertaking onboarding and support visits, providing high quality and robust IAG throughout the apprenticeship programme.
• Ensure the department is always inspection and audit ready.
• Support in the development of quality processes to enable tutors and assessors to achieve good / outstanding grades including the embedding of maths, English and ICT, British Values, safeguarding, ED&I etc.
• Support the quality & compliance lead in ensuring good/outstanding learning, teaching and assessment observation practices are embedded across all tutor/assessors/IQAs.
• Ensure effective and robust assessment and internal verification procedures and practices are in place and being adhered to in line with Cogent policies, regulatory and awarding requirements.
• Undertake any other duties that may be reasonably required as business needs arise.
• Be responsible for promoting and safeguarding (including Prevent) the welfare of all Cogent's learners and adhere to Cogent's Safeguarding policy at all times.
• There is a requirement for travel across England to conduct observations, undertake onboarding activity and to talk with employers/learners.

Knowledge, Skills and Qualifications:

• Recognised assessor qualification (TAQA/A Units)
• Willingness to work towards IQA qualification
• Experience working in a quality improvement / assurance role
• Recent experience of delivery with apprenticeship standards
• Understanding of the current inspection framework and DfE funding rules
• Evidence of recent Continuous Professional Development
• Attention to detail and keen eye for accuracy
• Teaching qualification at level‐3 or higher
• Management / Leadership / Supervisor qualification at level 3 or higher
• STEM qualification at level 3 or higher
• Understanding of Quality Standards e.g., Matrix and ISO‐9001
• Understanding of End Point Assessment
• Experience of electronic learner tracking / monitoring systems e.g., Smart‐assessor, OneFile
• Experience of working with awarding bodies (e.g. SIAS, Pearson, City & Guilds etc.)