At a Glance
- Tasks: Deliver products safely and on time while providing excellent customer service.
- Company: Join a reputable company known for quality and reliability.
- Benefits: Enjoy generous annual leave, matched pension, healthcare, and long service awards.
- Other info: Opportunity for personal growth in a supportive team environment.
- Why this job: Be the face of our brand and build lasting customer relationships.
- Qualifications: Full driving licence and previous delivery experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
- Primary Location: Shropshire & Midlands
- Department: Business Support
Main Purpose of Role
Play a vital role in delivering the Cogent product range to our customers across Shropshire and the Midlands, ensuring every order arrives on time while representing a company that prides itself on quality, reliability, and exceptional service.
Key Responsibilities
- -To ensure that the deliveries are made safely, efficiently and on time
- To proactively deal with any customer concerns at the point of delivery
- -To ensure that all delivery paperwork is completed and left with the Customer
- To effectively manage your time to ensure that your route is cost and time efficient whilst also considering customer requirements
- To manage your vehicle to ensure that it is clean, tidy and safe to drive
- Driving safely and with due care and attention at all times, complying with all road traffic regulations
- Maintaining knowledge of the company’s product to enable basic customer advice when required
- To be a ‘champion’ of the Company brand
- To build established customer relationships
- You also have the following responsibilities
- To continuously develop and improve both yourself and the business
- To comply with Company policy and best practise in security, legal and regulatory compliance
- To ensure that all H&S responsibilities are fulfilled and that the team’s (including the role holder), visitors and contractors safety and welfare is maintained
- To complete any other duties as required from time to time.
Essential Skills
- Full Driving License
- Knowledge of geographical area covered by the role
- Previous experience with driving and delivery role
- Customer service experience helpful
- Delivering customer orders on time
- Ensuring that the deliveries are prioritised giving consideration to location, time and customer requirements
- Dealing with customer queries by directing to the relevant person
- Having a clean and tidy appearance and van
- Enhanced Benefits
- Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays
- Matched Pension Scheme
- Life Assurance (4 times basic salary)
- BUPA healthcare and Dental Plan
- Long Service Awards at 5, 10, 15, 20 and 30 years
- Enhanced Family Leave
We think you need these skills to ace Delivery Driver
Full Driving License
Knowledge of Geographical Area
Driving and Delivery Experience
Customer Service Skills
Time Management
Route Planning
Attention to Detail