Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and manage check-in/check-out processes with a smile.
- Company: Exciting holiday park developer focused on guest satisfaction.
- Benefits: Competitive wage, free gym access, and mental wellbeing support.
- Why this job: Join a supportive team and enhance guest experiences every day.
- Qualifications: Customer service experience and computer literacy are a must.
- Other info: Flexible scheduling and a fun work environment await you!
The predicted salary is between 24000 - 36000 £ per year.
A holiday park developer is seeking a Guest Services Receptionist/Reservations to provide exceptional customer service to guests. Responsibilities include welcoming guests, managing check-in/check-out processes, and answering inquiries.
The ideal candidate should have prior customer service experience, flexibility in scheduling, and computer literacy.
The position offers a competitive wage, a supportive team atmosphere, and various perks including free gym access and mental wellbeing support. This role is perfect for those passionate about enhancing guest experiences.
Guest Services Pro: Reception & Reservations in Starcross employer: Cofton Holidays
Contact Detail:
Cofton Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Pro: Reception & Reservations in Starcross
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about specific situations where you went above and beyond for a guest. This will help us see how you can enhance the guest experience at our holiday park.
✨Tip Number 2
Be ready to demonstrate your computer skills! We often use various systems for check-ins and reservations, so showing us that you're tech-savvy will definitely give you an edge. Practice navigating common software before your interview.
✨Tip Number 3
Flexibility is key in this role, so be prepared to discuss your availability. We appreciate candidates who can adapt to different schedules, especially during peak seasons. Let us know when you can work!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Guest Services Pro: Reception & Reservations in Starcross
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to make guests feel welcome and valued.
Be Flexible with Your Availability: Since this role requires flexibility in scheduling, let us know about your availability. If you can work weekends or holidays, mention it! It shows you're ready to jump in when needed.
Keep It Professional but Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects your personality, but don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cofton Holidays
✨Know the Company
Before your interview, take some time to research the holiday park developer. Understand their values, mission, and what makes them unique in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, prepare specific examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your capability and passion for enhancing guest experiences.
✨Be Ready for Role-Play Scenarios
Interviewers may ask you to role-play a check-in or a guest inquiry scenario. Practise how you would handle these situations calmly and professionally. This will showcase your problem-solving skills and ability to think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team atmosphere, training opportunities, or how they measure guest satisfaction. This shows that you’re not just interested in the job, but also in contributing positively to the team.
