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- Tasks: Lead the guest experience and manage events with a dedicated team.
- Company: Cofton Holidays, a supportive team focused on unforgettable experiences.
- Benefits: Competitive pay and various employee benefits.
- Other info: Flexibility for weekends/evenings required; great opportunity for growth.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in a similar role and strong customer service skills.
The predicted salary is between 25000 - 32000 £ per year.
Cofton Holidays is looking for a Front of House Assistant Manager to lead the guest experience and manage a dedicated team. Based in Starcross, the role involves managing events, staff rosters and compliance with health & safety standards.
Ideal candidates will have:
- Experience in a similar role
- Flexibility for weekends/evenings
- Strong customer service skills
The position offers competitive pay and various employee benefits. Join a supportive team and contribute to unforgettable guest experiences.
FOH Assistant Manager — Elevate Guest Experience & Events in Starcross employer: Cofton Holidays
Contact Detail:
Cofton Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Assistant Manager — Elevate Guest Experience & Events in Starcross
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front of House Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be yourself. Let your passion for guest experiences shine through – it’s all about making that memorable first impression!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle specific situations related to managing events or dealing with customer complaints. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our supportive team!
We think you need these skills to ace FOH Assistant Manager — Elevate Guest Experience & Events in Starcross
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us see your enthusiasm for creating unforgettable guest experiences. Share specific examples from your past roles that highlight your commitment to customer service and how you’ve gone above and beyond for guests.
Tailor Your Application: Make sure to customise your application to fit the Front of House Assistant Manager role. Use keywords from the job description, like 'event management' and 'team leadership', to show that you understand what we’re looking for and how you can contribute.
Highlight Your Flexibility: Since the role requires flexibility for weekends and evenings, don’t forget to mention your availability in your application. We appreciate candidates who are willing to adapt their schedules to meet the needs of our guests and team.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Share a bit about yourself and why you want to join our supportive team at Cofton Holidays, but also ensure your language is clear and concise.
How to prepare for a job interview at Cofton Holidays
✨Know the Company Inside Out
Before your interview, take some time to research Cofton Holidays. Understand their values, mission, and what makes their guest experience unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Front of House Assistant Manager, strong customer service skills are crucial. Prepare examples from your past experiences where you went above and beyond for guests. Highlight how you handled difficult situations and turned them into positive outcomes.
✨Be Ready to Discuss Team Management
Since you'll be leading a dedicated team, be prepared to talk about your leadership style. Think of specific instances where you successfully managed staff rosters or resolved conflicts within a team. This will demonstrate your capability to manage and motivate others.
✨Understand Health & Safety Compliance
Familiarise yourself with health and safety standards relevant to the hospitality industry. Be ready to discuss how you would ensure compliance in your role. This shows that you take the responsibility seriously and are proactive about creating a safe environment for both guests and staff.