At a Glance
- Tasks: Assist customers at the reception desk and handle enquiries via phone and social media.
- Company: Join the friendly team at Cofton Holidays, a successful business in a beautiful countryside setting.
- Benefits: Earn £13 per hour, enjoy flexible hours, and access perks like healthcare and discounts.
- Other info: Great transport links, on-site parking, and opportunities for training and development.
- Why this job: Be part of a devoted team and make a real difference in customer experiences.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 13 - 13 £ per hour.
Cofton Holidays is currently recruiting for a Full-Time Receptionist / Administration Assistant to join our happy team. The ideal candidate will have excellent customer service skills, a good telephone manner and be a team player.
Duties Include:
- Assisting customers on our main Reception Desk
- Dealing with customer enquiries & bookings via phone
- Processing payments
- Answering emails
- Taking down information quickly and accurately
- Responding to customers via various social media channels & live chat
Requirements:
- Experience in a similar role
- The ability to work under pressure
- Excellent customer service and typing skills
- NVQ Level 3 Qualification in Business Admin or similar would be an advantage
Benefits Include:
- £13 per hour
- Part-time hours may be available
- 40 hours a week, 5 days out of 7 to include 1 weekend day
- Hours are allocated via a weekly rota
- Additional hours available
- Apprenticeship opportunity available
- Company Pension Scheme
- Healthcare Cover Available (after successful probation)
- Access to Company PerkBox Scheme
- Training and development opportunities
- Uniform Provided
- Discounted Staff Menu whilst on duty
- Discount on food and drink from restaurants
- Complimentary use of leisure facilities
- Discounted rate for exercise classes
- Reduction on accommodation for friends and family
- Free On-site Parking
What's great about working for Cofton is being part of a successful business and part of a devoted team, we're located out of town in the countryside with great transport links, you can cycle from Dawlish or Starcross, we have a bus stop on our entrance with buses running regularly from Exeter to Dawlish, Teignmouth and beyond, for those that drive we have plenty of onsite parking.
Receptionist / Administrator employer: Cofton Holidays
Cofton Holidays is an exceptional employer, offering a supportive and friendly team environment where your contributions directly impact the success of our Swim School. With flexible working arrangements, including hybrid and home-working options, you can enjoy a healthy work-life balance while developing your organisational and administrative skills in a role that values customer service excellence. Join us in beautiful Dawlish, Devon, and be part of a growing team dedicated to delivering outstanding experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Administrator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cofton Holidays. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cofton Holidays
Don't be shy about reaching out to Cofton Holidays directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist / Administrator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cofton Holidays and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cofton Holidays
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
