At a Glance
- Tasks: Lead and manage housekeeping operations to maintain 5-star standards.
- Company: Join a family-owned holiday park in beautiful Devon.
- Benefits: Enjoy free gym access, discounts, and ongoing training opportunities.
- Other info: Be part of a supportive team with excellent career growth potential.
- Why this job: Make a real impact on guest experiences in a stunning coastal location.
- Qualifications: Experience in housekeeping management and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Nestled in the stunning Devon countryside, Cofton Holidays is a family-owned, award-winning holiday park offering exceptional guest experiences in a picturesque setting. With top-tier facilities, beautiful surroundings, and a friendly team, we deliver unforgettable holidays for thousands of guests each year.
We are now looking for an experienced, motivated Accommodation & Cleaning Manager to lead our housekeeping and cleaning operations and help us maintain the exceptional 5-star standards Cofton is known for.
The Role
We are looking for an experienced Accommodation & Cleaning Manager to oversee all housekeeping, laundry and cleaning operations. You will lead a diverse team, ensuring all holiday homes, amenities and communal areas meet Cofton’s high standards. This hands-on role includes staffing, training, performance management, stock control, Health & Safety compliance, and budgeting. This is a hands-on management role that combines people leadership, operational planning, compliance and cost control.
Key Responsibilities
- Lead, motivate and develop the Accommodation & Cleaning team
- Manage rotas, holidays, attendance and payroll
- Maintain Cofton’s 5-star cleanliness and presentation standards
- Oversee stock control, purchasing, laundry processes and inventories
- Ensure compliance with COSHH, fire safety and H&S procedures
- Coordinate accommodation changeovers using RMS and maintain accurate records
- Monitor guest feedback, resolving issues promptly and professionally
- Work collaboratively with Reception, HR, Operations and other departments
- Manage departmental budgets, promoting efficient and responsible spending
About You
You will be an organised, people-focused manager with a strong background in housekeeping, cleaning or facilities management. You’ll be confident leading teams, managing budgets and maintaining high standards in a fast-paced environment.
- Proven experience managing housekeeping or cleaning operations
- Strong leadership and people management skills
- Excellent organisational skills and attention to detail
- Confident with Health & Safety and COSHH compliance
- Experience using systems for rotas, bookings, and record-keeping
- Customer-focused with a proactive approach to problem-solving
- Positive, approachable, and able to inspire a team
Why Join Cofton Holidays?
- Be part of a supportive, family-owned business
- Work in a beautiful coastal location
- Play a key role in delivering outstanding guest experiences
- Opportunity to make a real impact and contribute ideas to improve the business
What You’ll Get:
- Free access to our onsite gym and swimming pool
- Onsite discounts – enjoy savings across food and beverage outlets, retail, and family holiday accommodation
- External discount scheme through Salary Extras – including lifestyle and high street brands
- Medical plan (after probation period)
- Workplace Pension Plan
- Recognition and reward platforms
- Ongoing professional development and training opportunities
- Employee Assistance Programme (EAP) – 24/7 mental health and wellbeing support
- Team social events
- Free onsite parking
The working hours for this role are 45 per week, 5 days out of 7, to include a weekend day.
If you’re passionate about quality, leadership and creating memorable guest experiences, we’d love to hear from you.
Accommodation & Cleaning Manager in Exeter employer: Cofton Holidays
Cofton Holidays is an exceptional employer, offering a supportive and friendly team environment where your contributions directly impact the success of our Swim School. With flexible working arrangements, including hybrid and home-working options, you can enjoy a healthy work-life balance while developing your organisational and administrative skills in a role that values customer service excellence. Join us in beautiful Dawlish, Devon, and be part of a growing team dedicated to delivering outstanding experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation & Cleaning Manager in Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cofton Holidays. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cofton Holidays
Don't be shy about reaching out to Cofton Holidays directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accommodation & Cleaning Manager in Exeter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cofton Holidays and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cofton Holidays
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
