At a Glance
- Tasks: Lead and manage housekeeping operations to maintain 5-star cleanliness across the park.
- Company: Join Cofton Holidays, a family-owned holiday park in beautiful Devon.
- Benefits: Enjoy free gym access, staff discounts, medical plan, and ongoing training.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact on guest experiences in a stunning coastal location.
- Qualifications: Experience in housekeeping management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Nestled in the stunning Devon countryside, Cofton Holidays is a family-owned, award-winning holiday park delivering exceptional guest experiences in a truly picturesque setting. With outstanding facilities, a friendly team, and a reputation for excellence, we welcome thousands of guests each year.
We’re looking for an experienced and motivated Accommodation & Cleaning Manager to lead our housekeeping and cleaning operations and ensure we consistently deliver our 5-star standards.
The Role
As Accommodation & Cleaning Manager, you will take full responsibility for housekeeping, laundry, and cleaning operations across the park. Leading a diverse team, you’ll ensure all accommodation, amenities, and communal areas are maintained to the highest standard. This is a hands-on leadership role combining team management, operational planning, compliance, and cost control.
Key Responsibilities
- Lead, motivate, and develop the Accommodation & Cleaning team
- Manage rotas, holidays, attendance, and payroll
- Maintain exceptional 5-star cleanliness and presentation standards
- Oversee stock control, purchasing, laundry processes, and inventory
- Ensure compliance with COSHH, fire safety, and Health & Safety procedures
- Coordinate accommodation changeovers using RMS and maintain accurate records
- Monitor guest feedback and resolve issues quickly and professionally
- Work collaboratively with Reception, HR, and Operations teams
- Manage departmental budgets and drive cost efficiencies
About You
You’re an organised, people-focused leader with a strong background in housekeeping, cleaning, or facilities management. You thrive in a fast-paced environment and take pride in maintaining exceptional standards.
- Proven experience managing housekeeping or cleaning operations
- Strong leadership and team management skills
- Excellent organisation and attention to detail
- Confident with Health & Safety and COSHH compliance
- Experience using rota, booking, or property management systems and Microsoft Office
- Customer-focused with a proactive, solutions-driven mindset
- Positive, approachable, and able to inspire others
Why Join Cofton Holidays?
- Be part of a supportive, family-owned business
- Work in a beautiful coastal location
- Play a key role in delivering memorable guest experiences
- Have real influence in improving operations and standards
What You’ll Get
- Free access to onsite gym and swimming pool
- Staff discounts across food, retail, and holidays
- External discounts via Salary Extras
- Medical plan (after probation)
- Workplace pension
- Recognition and reward programmes
- Ongoing training and development
- Employee Assistance Programme (24/7 support)
- Team social events
- Free onsite parking
- Relocation support and onsite accommodation available (up to 3 months)
Working Hours
45 hours per week, 5 days out of 7, including one weekend day.
If you’re passionate about quality, leadership, and creating outstanding guest experiences, we’d love to hear from you.
Accommodation, Cleaning & Housekeeping Manager in Exeter employer: Cofton Holidays
Cofton Holidays is an exceptional employer, offering a supportive and family-oriented work environment in the breathtaking Devon countryside. With a strong focus on employee development, competitive benefits including free access to onsite facilities, and a commitment to maintaining 5-star standards, you will play a vital role in creating memorable guest experiences while enjoying a fulfilling career. Join our friendly team and take advantage of unique opportunities for growth and collaboration in a picturesque setting.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation, Cleaning & Housekeeping Manager in Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cofton Holidays. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cofton Holidays
Don't be shy about reaching out to Cofton Holidays directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accommodation, Cleaning & Housekeeping Manager in Exeter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cofton Holidays and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cofton Holidays
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
