Accommodation, Cleaning & Housekeeping Manager in Exeter

Accommodation, Cleaning & Housekeeping Manager in Exeter

Exeter Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Cofton Holidays

At a Glance

  • Tasks: Lead and manage housekeeping operations to maintain 5-star cleanliness across the park.
  • Company: Join Cofton Holidays, a family-owned holiday park in beautiful Devon.
  • Benefits: Enjoy free gym access, staff discounts, medical plan, and ongoing training.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a real impact on guest experiences in a stunning coastal location.
  • Qualifications: Experience in housekeeping management and strong leadership skills required.

The predicted salary is between 30000 - 40000 £ per year.

Nestled in the stunning Devon countryside, Cofton Holidays is a family-owned, award-winning holiday park delivering exceptional guest experiences in a truly picturesque setting. With outstanding facilities, a friendly team, and a reputation for excellence, we welcome thousands of guests each year.

We’re looking for an experienced and motivated Accommodation & Cleaning Manager to lead our housekeeping and cleaning operations and ensure we consistently deliver our 5-star standards.

The Role

As Accommodation & Cleaning Manager, you will take full responsibility for housekeeping, laundry, and cleaning operations across the park. Leading a diverse team, you’ll ensure all accommodation, amenities, and communal areas are maintained to the highest standard. This is a hands-on leadership role combining team management, operational planning, compliance, and cost control.

Key Responsibilities

  • Lead, motivate, and develop the Accommodation & Cleaning team
  • Manage rotas, holidays, attendance, and payroll
  • Maintain exceptional 5-star cleanliness and presentation standards
  • Oversee stock control, purchasing, laundry processes, and inventory
  • Ensure compliance with COSHH, fire safety, and Health & Safety procedures
  • Coordinate accommodation changeovers using RMS and maintain accurate records
  • Monitor guest feedback and resolve issues quickly and professionally
  • Work collaboratively with Reception, HR, and Operations teams
  • Manage departmental budgets and drive cost efficiencies

About You

You’re an organised, people-focused leader with a strong background in housekeeping, cleaning, or facilities management. You thrive in a fast-paced environment and take pride in maintaining exceptional standards.

  • Proven experience managing housekeeping or cleaning operations
  • Strong leadership and team management skills
  • Excellent organisation and attention to detail
  • Confident with Health & Safety and COSHH compliance
  • Experience using rota, booking, or property management systems and Microsoft Office
  • Customer-focused with a proactive, solutions-driven mindset
  • Positive, approachable, and able to inspire others

Why Join Cofton Holidays?

  • Be part of a supportive, family-owned business
  • Work in a beautiful coastal location
  • Play a key role in delivering memorable guest experiences
  • Have real influence in improving operations and standards

What You’ll Get

  • Free access to onsite gym and swimming pool
  • Staff discounts across food, retail, and holidays
  • External discounts via Salary Extras
  • Medical plan (after probation)
  • Workplace pension
  • Recognition and reward programmes
  • Ongoing training and development
  • Employee Assistance Programme (24/7 support)
  • Team social events
  • Free onsite parking
  • Relocation support and onsite accommodation available (up to 3 months)

Working Hours

45 hours per week, 5 days out of 7, including one weekend day.

If you’re passionate about quality, leadership, and creating outstanding guest experiences, we’d love to hear from you.

Accommodation, Cleaning & Housekeeping Manager in Exeter employer: Cofton Holidays

Cofton Holidays is an exceptional employer, offering a supportive and family-oriented work environment in the breathtaking Devon countryside. With a strong focus on employee development, competitive benefits including free access to onsite facilities, and a commitment to maintaining 5-star standards, you will play a vital role in creating memorable guest experiences while enjoying a fulfilling career. Join our friendly team and take advantage of unique opportunities for growth and collaboration in a picturesque setting.

Cofton Holidays

Contact Details:

Cofton Holidays Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Accommodation, Cleaning & Housekeeping Manager in Exeter

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Cofton Holidays. A friendly chat can open doors that a CV just can't.

Tip Number 2

Prepare for the interview by researching Cofton Holidays inside out. Know their values, recent news, and what makes them tick. This will show you're genuinely interested and ready to contribute to their 5-star standards.

Tip Number 3

Showcase your leadership skills during the interview. Share specific examples of how you've motivated teams or improved operations in previous roles. We want to see how you can inspire others to maintain those exceptional cleanliness standards!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!

We think you need these skills to ace Accommodation, Cleaning & Housekeeping Manager in Exeter

Housekeeping Management
Cleaning Operations Management
Team Leadership
Operational Planning
Compliance with COSHH
Health & Safety Knowledge
Budget Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about leading a team and maintaining those 5-star standards. Share why you love working in hospitality and how you can contribute to our guest experiences.

Tailor Your CV:Make sure your CV is tailored to the Accommodation & Cleaning Manager role. Highlight your relevant experience in housekeeping and team management, and don’t forget to mention any specific systems you’ve used. We appreciate when applicants take the time to align their skills with what we’re looking for!

Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experience. We love a well-structured application that gets straight to the good stuff!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Cofton Holidays and what we stand for!

How to prepare for a job interview at Cofton Holidays

Know Your Stuff

Before the interview, make sure you’re familiar with Cofton Holidays and their commitment to 5-star standards. Research their facilities and guest experiences so you can speak confidently about how your background in housekeeping and cleaning aligns with their values.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in previous roles. Think about specific challenges you faced and how you motivated your team to maintain high standards. This will demonstrate your ability to inspire and manage a diverse group effectively.

Be Ready for Compliance Questions

Since the role involves Health & Safety and COSHH compliance, brush up on these regulations. Be prepared to discuss how you’ve ensured compliance in past positions and how you would handle any potential issues at Cofton Holidays.

Engage with Guest Feedback

Think about how you’ve handled guest feedback in the past. Prepare to share examples of how you resolved issues quickly and professionally, as this is crucial for maintaining the park's reputation for excellence.