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- Tasks: Assist guests and members, set up activities, and maintain a clean fitness environment.
- Company: Join a vibrant fitness facility with a focus on customer service.
- Benefits: Competitive pay, pension scheme, free uniform, and on-site parking.
- Why this job: Be part of a fun team while helping others enjoy their fitness journey.
- Qualifications: Customer service experience and a valid National Pool Lifeguard Qualification (NPLQ).
- Other info: Flexible hours, especially on weekends, with opportunities for training.
The predicted salary is between 25 - 30 £ per hour.
Hours: Permanent 30 hours per week contract at £12.42 per hour (dependant on age).
Responsibilities
- To deal with enquiries from guests and members promptly and politely.
- To assist with the daily activities programme, helping to set up the equipment so that it is ready for each session.
- To assist with taking payments from guests and members as necessary.
- To assist with maintaining a clean and safe environment within our fitness facility in order to ensure the safety and well-being of members and guests.
- To assist with equipment/maintenance checks and logging as appropriate.
- To report any maintenance problems without delay.
- To undertake any necessary training as deemed necessary by management.
- To follow company procedures, guidance and training as appropriate.
- Report any Health & Safety matters immediately to the line manager and take any remedial action within the realms of your training, ensuring the Company remains compliant.
Qualifications
- Experience in a customer facing role.
- Flexibility, especially at weekends.
- A valid National Pool Lifeguard Qualification (NPLQ).
Benefits
- Company pension scheme.
- Free uniform and on-site parking.
Leisure Assistant (Permanent) in Exeter employer: Cofton Country Holidays Ltd.
Contact Detail:
Cofton Country Holidays Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant (Permanent) in Exeter
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. This will help us see that you're not just looking for any job, but that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with guests and members, think of scenarios where you might need to handle enquiries or complaints. We want to see that you can keep a cool head and provide excellent service under pressure.
✨Tip Number 3
Show off your flexibility! If you can work weekends or odd hours, let us know. Highlighting your availability can make you stand out, especially for a role like Leisure Assistant where shifts can vary.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you're proactive and serious about joining our team.
We think you need these skills to ace Leisure Assistant (Permanent) in Exeter
Some tips for your application 🫡
Show Your Customer Service Skills: Since this role is all about dealing with guests and members, make sure to highlight any previous experience in customer-facing roles. We want to see how you’ve handled enquiries and provided excellent service in the past!
Be Clear About Your Availability: Flexibility is key for this position, especially on weekends. Let us know your availability upfront so we can see how you fit into our team. It’ll help us understand if you’re the right match for our schedule!
Mention Relevant Qualifications: If you have a valid National Pool Lifeguard Qualification (NPLQ), don’t forget to mention it! This is a big plus for us, and it shows you’re ready to jump right in and contribute to our fitness facility.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cofton Country Holidays Ltd.
✨Know Your Role
Make sure you understand the responsibilities of a Leisure Assistant. Familiarise yourself with the daily activities programme and think about how you can contribute to creating a safe and enjoyable environment for guests and members.
✨Showcase Your Customer Service Skills
Since this role involves dealing with enquiries from guests and members, prepare examples of your previous customer-facing experiences. Highlight how you handled difficult situations or provided exceptional service to demonstrate your ability to connect with people.
✨Be Ready for Practical Questions
Expect questions about health and safety protocols and equipment maintenance. Brush up on your knowledge of these areas, and be prepared to discuss how you would handle specific scenarios that may arise in the fitness facility.
✨Flexibility is Key
The job requires flexibility, especially at weekends. Be honest about your availability and express your willingness to adapt to the needs of the team. This shows that you're committed and ready to step up when needed.
