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- Tasks: Provide top-notch technical support for Windows 11 and troubleshoot IT issues.
- Company: Leading technology services company in the UK with a focus on innovation.
- Benefits: Attractive salary, flexible working hours, and opportunities for skill development.
- Why this job: Join a dynamic team and make a difference in user experience every day.
- Qualifications: 5+ years in IT support with strong Windows OS knowledge and problem-solving skills.
- Other info: Fast-paced environment with great potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A technology services company in the United Kingdom is seeking a skilled Deskside Support Engineer to provide technical support for Windows 11 and other IT-related issues within the organization.
- Key responsibilities include reimaging machines, supporting user onboarding and offboarding, troubleshooting advanced issues, and maintaining documentation for IT processes.
Candidates should have over 5 years of experience in IT support and strong knowledge of Windows operating systems and problem-solving skills, ensuring seamless operations for business users.
End-User Computing Engineer — Deskside Support in Leeds employer: Coforge
Contact Detail:
Coforge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End-User Computing Engineer — Deskside Support in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in deskside support. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, bring along examples of your work. A portfolio showcasing your troubleshooting successes with Windows 11 can really make you stand out.
✨Tip Number 3
Prepare for the technical interview! Brush up on common issues you might face in deskside support and be ready to demonstrate your problem-solving skills. Practising with mock interviews can help us nail those tricky questions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for skilled engineers like you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace End-User Computing Engineer — Deskside Support in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 11 and IT support. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about deskside support and how your background makes you a perfect fit for our team. Keep it friendly and professional, just like us!
Show Off Your Technical Skills: In your application, make sure to mention specific technical skills and tools you’ve used in previous roles. We love seeing candidates who can hit the ground running, especially when it comes to troubleshooting and reimaging machines.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Coforge
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11 and any other relevant operating systems. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Showcase Your Documentation Skills
Since maintaining documentation is a key part of the role, come ready to talk about how you've documented IT processes in previous jobs. Bring examples if possible, and explain how your documentation has helped improve efficiency or support for users.
✨Prepare for User Onboarding Questions
Expect questions about your experience with user onboarding and offboarding. Think of specific instances where you’ve streamlined these processes or resolved issues quickly, as this will demonstrate your ability to enhance the user experience.
✨Practice Problem-Solving Scenarios
Be ready for situational questions that test your troubleshooting skills. Prepare a few examples of complex issues you've resolved, detailing your thought process and the steps you took to find a solution. This will highlight your analytical skills and technical expertise.
