At a Glance
- Tasks: Lead end-to-end delivery for a large UK Public Sector account, ensuring excellence and governance.
- Company: Join Coforge, a leader in delivering complex government programmes.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
- Other info: Opportunity to drive transformation and improvement in a supportive environment.
- Why this job: Shape the future of public sector delivery while leading a dynamic team.
- Qualifications: Proven experience in large-scale public sector delivery and strong stakeholder management skills.
The predicted salary is between 59576 - 70089 £ per year.
About the job
We are hiring a Head of Delivery in the West Midlands (UK) to lead end-to-end delivery for a large, complex account. This is a senior leadership role responsible for delivery excellence, commercial governance, team leadership and strong stakeholder engagement across one of Coforge’s most critical UK Public Sector clients. The role requires deep experience of large-scale government programmes, strong understanding of UK public sector delivery environments, and the ability to operate confidently across technology, operations, governance and client leadership.
Key Responsibilities
- Delivery Leadership & Governance
- Own overall delivery health for the account, ensuring contractual, commercial and operational commitments are consistently met or exceeded.
- Lead multi-tower delivery spanning application development, maintenance, digital services, cloud, data, testing and operational support.
- Establish and run strong delivery governance, risk management, performance management and escalation mechanisms.
- Ensure adherence to UK Public Sector delivery standards, security requirements, compliance and regulatory frameworks.
- Client & Stakeholder Management
- Act as the senior delivery interface into the account, working closely with client leadership, programme directors and operational stakeholders.
- Partner closely with the Client Partner and Account leadership to support account growth, renewal and change initiatives.
- Build trusted relationships with senior stakeholders through transparency, credibility and delivery assurance.
- Handle complex delivery conversations, including service performance, recovery, change control and audit activity.
- People & Capability Leadership
- Lead and develop a large, multi-disciplinary delivery organisation based primarily in the West Midlands.
- Build a strong delivery leadership bench (Delivery Managers, Programme Managers, Service Managers).
- Create a high-performance culture focused on accountability, collaboration, quality and continuous improvement.
- Support workforce planning, capability build and succession across the account.
- Financial & Commercial Management
- Own delivery P&L performance for the account, including cost control, margin protection and forecasting.
- Ensure effective management of change, demand, resourcing and subcontractors.
- Support commercial negotiations, renewals and contract changes in partnership with commercial and account teams.
- Transformation & Improvement
- Drive delivery maturity, automation, tooling and process improvements aligned to Coforge delivery standards.
- Support the account’s ongoing digital, cloud and service transformation agenda.
- Champion best practice across Agile, DevOps, ITIL, and programme delivery frameworks as appropriate.
Candidate Profile
Essential Experience
- Proven experience leading large, complex delivery engagements in a UK Public Sector environment.
- Direct experience delivering programmes for central government departments.
- Strong understanding of public sector contracts, governance, assurance and supplier management.
- Senior stakeholder management experience at Director / SRO level.
- Experience leading delivery organisations of significant scale.
Delivery & Technology Background
- Strong grounding in digital, application, data and platform delivery.
- Experience operating across Agile and traditional delivery models.
- Comfortable managing regulated environments with high audit, assurance and compliance requirements.
Leadership & Personal Attributes
- Credible, calm and authoritative delivery leader.
- Strong communicator with the ability to simplify complex delivery issues.
- Commercially astute with a strong sense of ownership and accountability.
- Hands-on when required, but able to operate at a strategic leadership level.
Head of Delivery employer: Coforge
Coforge is an exceptional employer, particularly for the Head of Delivery role in the West Midlands, where you will lead impactful projects within the UK Public Sector. Our work culture fosters collaboration and accountability, providing ample opportunities for professional growth and development in a supportive environment. With a focus on innovation and excellence, we empower our leaders to drive transformation while ensuring a strong commitment to employee well-being and success.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Delivery
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Coforge, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Coforge and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Head of Delivery
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Coforge and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Coforge
✨Get to Know Public Sector Values
Before your interview with Coforge, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Coforge.
