At a Glance
- Tasks: Develop and customise Salesforce Service Cloud applications to meet business needs.
- Company: Join a dynamic team in London focused on innovative Salesforce solutions.
- Benefits: Enjoy a competitive salary, flexible working options, and professional development opportunities.
- Why this job: Be part of a collaborative culture that values creativity and technical expertise.
- Qualifications: Strong Salesforce development experience, especially in Service Cloud, is essential.
- Other info: Salesforce certifications are a plus; excellent problem-solving skills required.
The predicted salary is between 42000 - 84000 £ per year.
Location: London
Salary: GBP 60k per annum
Responsibilities:
- Develop and customize Salesforce Service Cloud applications to meet business requirements.
- Design and implement workflows, automation, and integrations with other systems.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Create and maintain technical documentation for Service Cloud configurations and customizations.
- Troubleshoot and resolve issues related to Service Cloud applications.
- Stay updated on Salesforce Service Cloud features and recommend improvements.
- Ensure data integrity and security within the Service Cloud platform.
Requirements:
- Strong experience in Salesforce development, particularly within the Service Cloud module.
- Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs.
- Knowledge of customer service processes and best practices.
- Salesforce certifications, such as Salesforce Certified Service Cloud Consultant or Salesforce Certified Platform Developer.
- Excellent problem-solving and communication skills.
Salesforce Service Cloud employer: Coforge U.K. Ltd
Contact Detail:
Coforge U.K. Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Service Cloud
✨Tip Number 1
Familiarise yourself with the latest features of Salesforce Service Cloud. Staying updated on new functionalities can give you an edge during interviews, as you can discuss how these features can be leveraged to improve business processes.
✨Tip Number 2
Network with professionals in the Salesforce community. Attend local meetups or online webinars to connect with others in the field. This can lead to valuable insights and potential referrals for job openings at StudySmarter.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills through practical examples. Be ready to discuss specific challenges you've faced in previous roles and how you resolved them using Salesforce Service Cloud, as this will showcase your expertise.
✨Tip Number 4
Consider obtaining relevant Salesforce certifications if you haven't already. Certifications like the Salesforce Certified Service Cloud Consultant can significantly enhance your credibility and show your commitment to professional development.
We think you need these skills to ace Salesforce Service Cloud
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce Service Cloud, including specific projects where you've developed or customised applications. Use keywords from the job description to ensure your CV aligns with what the company is looking for.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about Salesforce Service Cloud and how your skills match the responsibilities outlined in the job description. Mention any relevant certifications and your problem-solving abilities.
Showcase Technical Skills: Clearly list your technical skills related to Salesforce development, such as proficiency in Apex, Visualforce, and Lightning Components. Provide examples of how you've used these skills in past roles to solve problems or improve processes.
Highlight Collaboration Experience: Since the role involves collaborating with stakeholders, include examples of how you've successfully gathered requirements and translated them into technical solutions. This will demonstrate your communication skills and ability to work in a team.
How to prepare for a job interview at Coforge U.K. Ltd
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce Service Cloud during the interview. Be prepared to discuss specific projects where you've developed or customised applications, and how you used Apex, Visualforce, and Lightning Components to meet business requirements.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've troubleshot and resolved issues in previous roles. Discuss your approach to identifying problems and implementing solutions, especially in relation to Service Cloud applications.
✨Understand Customer Service Best Practices
Familiarise yourself with customer service processes and best practices. Be ready to explain how your knowledge can enhance the functionality of Salesforce Service Cloud and improve user experience.
✨Stay Updated on Salesforce Features
Research the latest features and updates in Salesforce Service Cloud. Being knowledgeable about recent changes shows your commitment to staying current and your ability to recommend improvements that could benefit the company.