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- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a fast-paced retail environment.
- Company: Join Coffi Lab, a growing brand that values teamwork and innovation.
- Benefits: Enjoy discounts on products, free drinks, and paid overtime for every hour worked.
- Why this job: Be a leader in a fun, supportive environment with opportunities for personal and professional growth.
- Qualifications: Proven leadership skills, excellent communication, and problem-solving abilities required.
- Other info: Receive ongoing training and support from experienced senior operations team.
The predicted salary is between 28800 - 43200 £ per year.
If you have proven experience of leading, coaching and developing a team in a customer focused retail business, this could be the role for you. As a leader at Coffi Lab you will contribute to our success through a pro-active and entrepreneurial management style working with and nurturing your team to deliver an exceptional experience for our customers. You will be a passionate ambassador for Coffi Lab, championing our values to create a warm, safe environment. You will have the knowledge and experience to drive financial targets and maintain all Coffi Lab standards.
Support and training is offered every step of the way - our senior ops team have walked in your shoes and so are aware of the challenges. As a growing business, we love nothing more than to offer development opportunities to our teams. We also want the work environment to be fun and so encourage competition and incentives. Our teams receive a discount on Coffi Lab products as well as free drinks whilst on shift. Overtime is paid for every hour worked above contract hours - this applies to all team members, including managers.
We are looking for someone to:
- Successfully run a high volume & fast-paced store in line with Coffi Lab standards.
- Deliver outstanding customer service.
- Follow all operational processes and keep all relevant documentation up to date.
- Hire and onboard all new store employees into the business.
- Provide ongoing training & development to all team members using training materials provided. Ensure training is documented and kept on file.
- Lead by example and promote the business in accordance with all training provided.
- Show a clear understanding of your store budgets and strategically manage key financial metrics to ensure they are met.
- Maintain optimum stock levels in order to achieve gross margin targets and manage the ordering process.
- Plan rotas, schedule holidays and ensure they are correctly reflected on the system to support accurate reporting and payroll.
- Ensure all Health and Safety compliance is followed.
Ideal candidates will need to:
- Be a Leader. Through a dependable and kind approach to all things Coffi Lab our Store Managers support and develop their team.
- Be heard. As Store Manager you will be continually communicating with your team, customers and colleagues in other departments. Excellent communication skills are needed to ensure that your message is understood.
- Be a problem solver. Sometimes things go wrong, that’s unavoidable. Effective problem solving and decision making skills will be required.
- Be proactive. Our Store Managers must be able to work under pressure, manage their time effectively, prioritising tasks and delegating as required.
- Be efficient. Our Store Managers must be well organised and detail oriented with the ability to multi-task.
- Be clear. Must be proficient in using software packages such as Microsoft, EPOS and PDQ with strong verbal and written English language skills.
Store Manager (Thornbury, BS35) employer: Coffi Lab Ltd
Contact Detail:
Coffi Lab Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (Thornbury, BS35)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with Coffi Lab. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show your passion for Coffi Lab! Research the company’s values and culture, and be ready to discuss how you embody these in your management style. This will help you stand out as a candidate who truly fits the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Coffi Lab family.
We think you need these skills to ace Store Manager (Thornbury, BS35)
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading and developing teams. We want to see how you've motivated others and created a positive environment, so share specific examples that showcase your leadership style.
Be Customer-Focused: Since this role is all about delivering outstanding customer service, let us know how you've gone above and beyond for customers in the past. Share stories that demonstrate your commitment to creating exceptional experiences.
Demonstrate Problem-Solving Abilities: We love proactive problem solvers! Include examples of challenges you've faced in previous roles and how you tackled them. This will show us that you're ready to handle the fast-paced environment at Coffi Lab.
Keep It Clear and Concise: When writing your application, make sure it's well-organised and easy to read. Use clear language and avoid jargon. Remember, we appreciate strong written communication skills, so let your personality shine through!
How to prepare for a job interview at Coffi Lab Ltd
✨Know Your Stuff
Before the interview, make sure you understand Coffi Lab's values and what makes them tick. Familiarise yourself with their customer service approach and how they maintain high standards. This will show that you're genuinely interested in the role and ready to be a passionate ambassador for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed a team in a retail environment. Think about specific situations where you coached someone to success or resolved a conflict. This will demonstrate your ability to lead by example and nurture your team effectively.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving skills. Have a few scenarios in mind where you turned a challenging situation into a positive outcome. This will highlight your proactive nature and ability to think on your feet, which is crucial for a fast-paced store environment.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since communication is key in this role, consider doing mock interviews with a friend or family member. This will help you refine your message and ensure you can convey your ideas effectively during the actual interview.
