At a Glance
- Tasks: Lead a passionate team to create memorable coffee experiences for customers.
- Company: Join Coffeepots, a vibrant franchise of Costa Coffee with exciting growth plans.
- Benefits: Competitive salary, bespoke training, free drinks on shift, and generous discounts.
- Other info: Opportunity to impact local communities and develop your career.
- Why this job: Be part of a community-focused brand and inspire your team to excel.
- Qualifications: 2 years in hospitality and customer service, with leadership experience.
The predicted salary is between 28250 - 28250 £ per year.
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. You’ll be leading from the front, taking your store to new heights with your experience, resourcefulness and wonderful team.
A bit about the role:
- Everything – and we mean everything – is yours to learn. The store, stock, standards, team, labour, customers and coffee, coffee, coffee. It’s all yours to own and grow.
What’s involved?
- Creating the perfect space for customers to kick back with our coffee
- Drumming up fresh ideas that meet customers’ ever-changing wants and needs
- Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition
- Inspiring your team to get buzzed about the business
- Training and developing your team to reach their full potential
A bit about you:
- A passion for coffee and people is just the start of what we’re looking for.
- Experience in leading a store team and inspiring them to strive for excellence.
- A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity
- A brand ambassador who ensures attention to brand standards
- An ambitious character who wants to be part of our growth journey
- Ability to thrive under pressure and execute at pace
- Experience of managing, coaching and developing team members – they could be our future leaders
What we can offer:
- £28,250 per annum.
- Bespoke training and development to suit your career aspirations
- Great opportunities to develop yourself and progress your career
- Whilst on shift limited free handmade drinks plus 50% on food and bottled drinks
- Costa Employee Discount Card – 50% off food & drinks in any Coffeepots store when you’re not working and 25% off food & drinks in any Costa store when you’re not working.
- Opportunity to impact your local community by getting involved
- Fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
- Discounted or free food
Schedule: Day shift, Weekend availability
Experience: Hospitality: 2 years (required), Customer Service: 2 years (required)
About Coffeepots:
Coffeepots are a local Scottish franchise partner of Costa Coffee, operating stores in Central Scotland and expanding across all of Scotland in the coming years. We may be small but we’re highly professional, continuously producing the highest standards in Costa and with exciting expansion plans in the year ahead the opportunities are endless!
About Costa:
We never set out to create just another coffee shop. This is why, when you step inside a Costa, you are instantly struck by its warmth, charm and community spirit. Crafting great coffee is only part of the job when you work in one of our coffee shops. It’s about working together, creating feelings that linger, memories that last and experiences that our customers want to enjoy again and again.
With the Coffeepots Ltd. franchise partner of Costa, your store is yours. Naturally, there are strict brand standards to adhere to, but there’s also plenty of room to let your personality flow. Your team, customers and community will always come first and you’ll make it your mission in life to perform the little, big and medium-sized acts that will surprise and delight in equal measure. We’ll be relying on you to keep an eye on the serious side of managing a successful store, ensuring that you have the best team in place, maximising financial performance and working closely with your Store Manager.
Assistant Store Manager in Falkirk employer: Coffeepots Limited
At Coffeepots, a proud franchise partner of Costa Coffee, we foster a vibrant work culture that values passion, teamwork, and personal growth. As an Assistant Store Manager, you'll not only lead a dedicated team but also enjoy bespoke training opportunities, competitive pay, and generous employee discounts, all while making a positive impact in your local community. Join us in our exciting journey of expansion across Scotland, where your contributions will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Falkirk
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Coffeepots Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Coffeepots Limited
Don't be shy about reaching out to Coffeepots Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Store Manager in Falkirk
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Coffeepots Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Coffeepots Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
