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- Tasks: Lead a passionate team while delivering top-notch customer service in a vibrant coffee store.
- Company: Join the Caffe Nero Group, a community-focused coffee brand.
- Benefits: Enjoy up to 70% staff discount, free drinks, and flexible working hours.
- Why this job: No coffee experience needed; full training provided to kickstart your career.
- Qualifications: Enthusiasm for coffee and a love for customer interaction are key.
- Other info: Access to discounts, competitions, and recognised qualifications through our career pathway.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for an enthusiastic experienced manager, who is passionate about coffee & cake while delivering great customer service whist developing and supporting their team. No experience in Coffee is needed as full training will be provided in store and at one of our Coffee Academies!
Why would you join our team? When you join us, you’re joining our C#1 team - whether this is the regular customers of your Store, or your local community. We are also really passionate for those that wish to build a career, we love being part of the Caffe Nero Group which opens up even more opportunities. There really is something for everyone. If you love interacting with people (and dogs) and giving great service, then please apply!
Responsibilities:
- Manage and develop a team while delivering excellent customer service and maintaining a welcoming store environment.
Qualifications:
- No experience in Coffee is needed — full training will be provided in store and at one of our Coffee Academies.
Benefits:
- Staff discount is up to 70% on selected food and drink
- Free drinks on shift
- Bespoke C#1 Benefits Dashboard personalised to you
- Life Assurance
- Medicash – provides free optical (glasses and contact lenses), dental, physio plus lots more
- Flexible working (No late nights!)
- Access to Beanbox - you’ll have access to hundreds of discounts and freebies at the touch of a button.
- C#1 Career Pathway with the option to gain recognised qualifications
- Lots of fun Competitions and Incentives
- Apprenticeship Opportunities
- Excellent Length of Service Recognition Scheme
Coffee Store Manager NSO in West Byfleet employer: Coffee#1 Ltd.
Contact Detail:
Coffee#1 Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Store Manager NSO in West Byfleet
✨Tip Number 1
Get to know the company culture! Before your interview, check out Caffe Nero's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples where you've gone above and beyond for someone. We want to hear those stories during your chat!
✨Tip Number 3
Show your passion for coffee and cake! Even if you don’t have experience, share why you love them. Your enthusiasm can make a big difference and show that you’re ready to learn at our Coffee Academies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Coffee Store Manager NSO in West Byfleet
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for coffee and customer service right from the start! Share any experiences that highlight your love for interacting with people and creating a welcoming environment.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight how your skills and experiences align with managing a team and delivering excellent service, even if you don’t have coffee experience.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A bit of humour or a personal touch can make you stand out.
Apply Through Our Website: For the best chance of joining our C#1 team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Coffee#1 Ltd.
✨Know Your Coffee Basics
Even though no prior coffee experience is needed, it’s a good idea to brush up on some coffee basics. Familiarise yourself with different types of coffee drinks and brewing methods. This shows your enthusiasm for the role and helps you connect with the team and customers.
✨Showcase Your People Skills
As a Coffee Store Manager, you'll be interacting with both customers and your team regularly. Prepare examples of how you've successfully managed teams or provided excellent customer service in the past. This will demonstrate your ability to create a welcoming environment.
✨Emphasise Your Passion for Development
The company values career growth, so express your eagerness to develop both personally and professionally. Talk about any previous experiences where you’ve taken initiative to learn new skills or help others grow, which aligns perfectly with their training opportunities.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or resolving team conflicts. Think through your responses ahead of time, focusing on how you would maintain a positive atmosphere while ensuring great service.
