At a Glance
- Tasks: Serve delicious coffee and cake while providing top-notch customer service.
- Company: Join a vibrant team at Caffe Nero, where passion meets community.
- Benefits: Enjoy up to 70% staff discount, free drinks on shift, and flexible hours.
- Other info: Access to discounts, competitions, and career pathways with apprenticeship opportunities.
- Why this job: Perfect for coffee lovers wanting to grow in a fun, supportive environment.
- Qualifications: No experience needed; just bring your enthusiasm and love for people.
The predicted salary is between 800 - 1400 £ per month.
We are looking for an enthusiastic team member, who is passionate about coffee & cake while delivering great customer service.
No experience needed as full training will be provided in store and at one of our Coffee Academies.
Some of our GREAT perks whilst being part of the team:
- Staff discount is up to 70% on selected food and drink
- Free drinks on shift
- Flexible working (No late nights)
- Access to Beanbox - you will have access to hundreds of discounts and freebies at the touch of a button
- Barista to Boardroom Programme – the C#1 Career Pathway
- Lots of fun Competitions and Incentives
- Apprenticeship Opportunities
- Excellent Length of Service Recognition
When you join us, you are joining our C#1 team - whether this is the regular customers of your Store, or your local community. We are also really passionate for those that wish to build a career, we love being part of the Caffe Nero Group which opens up even more opportunities. There really is something for everyone.
If you love interacting with people (and dogs) and giving great service then please apply.
Locations
Barista (Lone Worker) in Newport, Wales employer: Coffee#1 Ltd
Join our vibrant team as a Barista, where your passion for coffee and customer service will thrive in a supportive environment. With flexible working hours, generous staff discounts, and access to career development programmes like the Barista to Boardroom pathway, we prioritise your growth and well-being. Experience a fun workplace culture filled with competitions and recognition for your dedication, all while being part of a community-focused brand that values every team member.
StudySmarter Expert Advice🤫
We think this is how you could land Barista (Lone Worker) in Newport, Wales
✨Get to Know Your Local Businesses
For an apprenticeship in customer support, don’t hesitate to pop into local shops or businesses. They might not have job postings up, but often they’re looking for eager apprentices who can learn on the job. Approach them with confidence and express your interest.
✨Leverage Online Communities
Dive into online forums and communities focused on customer support. Places like Reddit or specific Facebook groups are goldmines for advice and networking. You never know who might be looking for an apprentice or have insider tips about openings at places like Coffee#1 Ltd.
✨Tap Into Your School’s Resources
Make sure to use your school’s career services. They often have connections with companies looking for apprentices, which can give you a head start. Plus, they can help you polish your interview skills to shine during those crucial moments.
✨Show Your Passion Online
Create a simple portfolio showcasing any relevant experience, even if it's just customer service experience from part-time gigs. Share it on platforms like LinkedIn to make yourself more visible to employers like Coffee#1 Ltd. It’s all about getting your name out there and showing you’re keen to learn!
We think you need these skills to ace Barista (Lone Worker) in Newport, Wales
Some tips for your application 🫡
Show off your communication skills!:In customer support, being able to communicate clearly and effectively is key. When writing your application, make sure to highlight any relevant experience where you've had to support or assist others, whether that's in a job, volunteering, or even in school projects. We want to see how you express yourself and ensure that your enthusiasm comes through!
Tailor your CV to the support role:Your CV should reflect skills that are essential for customer support, like patience, problem-solving, and empathy. Highlight any instances where you've handled difficult situations or resolved conflicts, even if they're not from a formal job. This is your chance to prove that you have the right mindset for an apprenticeship with us at Coffee#1 Ltd.
Include relevant coursework or certifications:If you've taken any courses related to customer service or communications, shout about them! This could be anything from online courses to workshops. Certifications show us you're serious about getting into the field and help us see your commitment to learning more in your apprenticeship.
Express your willingness to learn:Since this is an apprenticeship, showing that you’re eager to learn and grow is really important. In your cover letter, share specific reasons why you want to join Coffee#1 Ltd and how you're looking forward to gaining hands-on experience in customer support. We love candidates who are enthusiastic and ready to dive into the learning process!
How to prepare for a job interview at Coffee#1 Ltd
✨Mastering Communication Skills
As a customer support apprentice, showcasing your verbal and written communication skills is essential. Think about past experiences where you've had to resolve issues or clarify misunderstandings – be ready to discuss these during your interview. Remember, it's all about demonstrating your ability to empathise with customers and provide effective solutions.
✨Brush Up on Product Knowledge
Get familiar with the products or services offered by Coffee#1 Ltd. Being knowledgeable about what they sell not only shows your interest but also helps you answer possible technical questions about how you’d assist customers. Prepare to discuss how you would approach learning about new products and your strategy for staying updated.
✨Prepare for Scenario Questions
Expect interviewers to throw some real-life scenarios at you. Prepare for questions about how to handle difficult customers or complaints. They want to see how well you can think on your feet and apply your customer service skills in challenging situations. Try role-playing with a friend to feel more prepared!
✨Show Enthusiasm for Learning
Since you’re applying for an apprenticeship, the hiring team at Coffee#1 Ltd will be looking for your motivation to learn and grow. Be ready to express your eagerness to absorb knowledge from seasoned professionals and how you plan to contribute to the team's success. Show them that you're not just looking for a job, but a pathway to build your skills!
