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- Tasks: Lead a passionate team while delivering top-notch customer service and managing daily store operations.
- Company: Join a vibrant coffee brand that values teamwork and customer satisfaction.
- Benefits: Enjoy up to 70% staff discount, free drinks on shift, and flexible working hours.
- Other info: No late nights and plenty of perks, including competitions and incentives!
- Why this job: Be part of a fun environment where you can grow your career and gain recognised qualifications.
- Qualifications: 2 years of management experience in hospitality or retail, with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Unit 311/312 Trentham Shopping Village, Stoke-on-Trent, ST4 8JG
Working Pattern & Contract: Full Time, Permanent
Overview: We’re looking for an enthusiastic experienced manager, passionate about coffee & cake while delivering great customer service and developing and supporting the team. No experience in coffee is needed as full training will be provided in store and at one of our Coffee Academies. Our stores open 7 days a week between 7am & 7pm. A degree of flexibility around these days and times is required.
Responsibilities:
- Delivering excellent customer service and upholding the brand standards.
- Managing daily store operations, including opening and closing procedures.
- Recruiting, training, and supporting a high‑performing team.
- Maintaining store appearance and ensuring the area is ready for customers.
- Handling cash and sales transactions accurately.
- Managing inventory and ordering stock as needed.
- Ensuring compliance with health and safety and safeguarding policies.
Qualifications & Experience:
- Minimum of 2 years of management experience, preferably in hospitality or retail.
- Ability to commute to the store a minimum of an hour before opening and an hour after closing.
- Legal right to work in the UK.
- Strong communication, leadership and organisational skills.
- Ability to work within flexible hours and adapt to scheduling needs.
Benefits:
- Staff discount up to 70% on selected food and drink.
- Free drinks while on shift.
- Bespoke C#1 Benefits Dashboard personalised for you.
- Life Assurance.
- Medicash – provides free optical (glasses and contact lenses), dental, physio plus more benefits.
- Flexible working (No late nights!).
- Access to Beanbox – hundreds of discounts and freebies.
- C#1 Career Pathway with the option to gain recognised qualifications.
- Competitions and incentives.
- Length of Service Recognition Scheme.
Equal Opportunities Employer: As an Equal Opportunities Employer, we monitor the community background of our job applicants in Northern Ireland to promote and comply with the Fair Employment & Treatment (NI) Order 1998. We encourage you to answer these non‑mandatory questions which will be used when we submit our monitoring return to the Equality Commission. Your identity is anonymised and your answers will not be used by us to make any decisions affecting your application or during the course of any employment with us.
Store Manager 2026 in London employer: Coffee#1 Ltd
Contact Detail:
Coffee#1 Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager 2026 in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show your passion for coffee and cake! Even if you don’t have experience, share your enthusiasm for the products and how you’d love to learn more about them.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager 2026 in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for coffee and cake! In your application, share why you love the industry and how you can bring that passion to our team. It’s all about connecting with our brand!
Highlight Your Experience: We want to know about your management experience! Make sure to detail your previous roles and how they’ve prepared you for this position. Use specific examples to show off your leadership skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention how your skills align with our needs, especially in customer service and team development.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Coffee#1 Ltd
✨Know Your Coffee & Cake
Even if you don't have prior experience in coffee, showing enthusiasm for the products is key. Do a bit of research on different types of coffee and cakes that might be served in the store. This will not only impress your interviewers but also demonstrate your passion for the role.
✨Showcase Your Management Skills
With a minimum of 2 years of management experience required, be ready to discuss specific examples of how you've successfully led a team. Think about challenges you've faced and how you overcame them, as well as how you’ve developed your team members in previous roles.
✨Flexibility is Key
Since the store operates seven days a week, highlight your ability to work flexible hours. Be prepared to discuss your availability and any past experiences where you adapted to changing schedules or demands.
✨Customer Service Focus
This role is all about delivering excellent customer service. Prepare to share stories that showcase your commitment to customer satisfaction. Think about times when you went above and beyond to ensure a great experience for customers.