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- Tasks: Manage a team, deliver excellent customer service, and create a welcoming store vibe.
- Company: Join the passionate Caffe Nero Group with endless opportunities.
- Benefits: Enjoy up to 70% off food and drink, free drinks on shift, and flexible hours.
- Why this job: No coffee experience needed; full training provided at our Coffee Academies!
- Qualifications: Enthusiasm for coffee and people is all you need!
- Other info: Access discounts, competitions, and career pathways with recognised qualifications.
The predicted salary is between 1200 - 1400 £ per month.
We are looking for an enthusiastic experienced manager, who is passionate about coffee & cake while delivering great customer service and developing and supporting their team. No experience in coffee is needed as full training will be provided in store and at one of our Coffee Academies!
Why would you join our team? When you join us, you are joining our C#1 team - whether this is the regular customers of your store or your local community. We are also really passionate about those that wish to build a career, and we love being part of the Caffe Nero Group which opens up even more opportunities. There really is something for everyone. If you love interacting with people (and dogs) and giving great service, then please apply!
Responsibilities:
- Manage and develop a team while delivering excellent customer service and maintaining a welcoming store environment.
Qualifications:
- No experience in coffee is needed — full training will be provided in store and at one of our Coffee Academies.
Benefits:
- Staff discount is up to 70% on selected food and drink
- Free drinks on shift
- Bespoke C#1 Benefits Dashboard personalised to you
- Life Assurance
- Medicash – provides free optical (glasses and contact lenses), dental, physio plus lots more
- Flexible working (No late nights!)
- Access to Beanbox - you will have access to hundreds of discounts and freebies at the touch of a button.
- C#1 Career Pathway with the option to gain recognised qualifications
- Lots of fun competitions and incentives
- Apprenticeship opportunities
- Excellent Length of Service Recognition Scheme
Coffee Store Manager NSO employer: Coffee#1 Ltd
Contact Detail:
Coffee#1 Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Store Manager NSO
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples where you've gone above and beyond for someone. Share those stories during your chat!
✨Tip Number 3
Show your passion for coffee and cake! Even if you don’t have experience, let them know why you love it. Enthusiasm can go a long way in making a great impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Coffee Store Manager NSO
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for coffee and customer service in your application. Share any experiences that highlight your love for interacting with people, as this is key to our team culture!
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the job description. Highlight any relevant skills or experiences that align with managing a team and delivering excellent service.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your written application. Authenticity goes a long way in making a great first impression.
Apply Through Our Website: For the best chance of joining our C#1 team, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place!
How to prepare for a job interview at Coffee#1 Ltd
✨Know Your Coffee Basics
Even though no prior coffee experience is needed, it’s a good idea to brush up on some coffee basics. Familiarise yourself with different types of coffee drinks and brewing methods. This shows your enthusiasm for the role and helps you connect with the team and customers.
✨Showcase Your People Skills
As a Coffee Store Manager, you'll be interacting with both customers and your team regularly. Prepare examples of how you've successfully managed teams or provided excellent customer service in the past. Highlighting your interpersonal skills will make you stand out.
✨Emphasise Team Development
The role involves managing and developing a team, so think about how you can support and motivate others. Be ready to discuss your leadership style and any experiences where you've helped someone grow in their role. This will demonstrate your commitment to team success.
✨Be Ready to Discuss Your Passion
Your passion for coffee and cake is key! Share why you love the café culture and how you can contribute to creating a welcoming environment. This personal touch can resonate well with the interviewers and show that you're a great fit for their team.