At a Glance
- Tasks: Manage a coffee store, deliver excellent customer service, and support your team.
- Company: Join a passionate team dedicated to coffee, community, and career growth.
- Benefits: Enjoy 70% staff discount, free drinks, flexible hours, and access to exclusive perks.
- Why this job: Be part of a fun, supportive culture with opportunities for career advancement and recognition.
- Qualifications: No coffee experience needed; just bring your enthusiasm and love for people!
- Other info: Full training provided, plus chances to gain recognised qualifications and participate in competitions.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for an enthusiastic experienced manager, who is passionate about coffee & cake while delivering great customer service and developing and supporting their team. No experience in Coffee is needed as full training will be provided in-store and at one of our Coffee Academies!
Some of our GREAT perks whilst being part of the team:
- 70% staff discount
- Free drinks on shift
- Bespoke C#1 Benefits Dashboard personalised to you
- Life Assurance
- Medicash – provides free optical (glasses and contact lenses), dental, physio plus lots more
- Flexible working (No late nights!)
- Access to Beanbox - you’ll have access to hundreds of discounts and freebies at the touch of a button.
- C#1 Career Pathway with the option to gain recognised qualifications
- Lots of fun Competitions and Incentives
- Apprenticeship Opportunities
- Excellent Length of Service Recognition Scheme
Why would you join our team? When you join us, you’re joining our C#1 team - whether this is the regular customers of your Store or your local community. We are also really passionate about those who wish to build a career; we love being part of the Caffe Nero Group which opens up even more opportunities. There really is something for everyone. If you love interacting with people (and dogs) and giving great service, then please apply!
Coffee Store Manager employer: Coffee#1 Ltd.
Contact Detail:
Coffee#1 Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Store Manager
✨Tip Number 1
Show your passion for coffee and customer service during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your enthusiasm shine through!
✨Tip Number 2
Familiarise yourself with our brand and values. Understanding what makes us unique will help you connect with our team and demonstrate that you're a great fit for our culture.
✨Tip Number 3
Highlight any previous experience in team management or customer service roles, even if they are not directly related to coffee. We value transferable skills and your ability to lead and support a team.
✨Tip Number 4
Be prepared to discuss how you would create a welcoming environment for both customers and staff. Think about specific examples of how you've done this in the past or how you would approach it in our store.
We think you need these skills to ace Coffee Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Coffee Store Manager position entails. Highlight your enthusiasm for coffee and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly related to coffee. Focus on your management skills, customer service experience, and any team development roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and cake, as well as your commitment to delivering excellent customer service. Mention how you can contribute to the team and support your colleagues.
Highlight Your People Skills: In your application, emphasise your ability to interact with customers and team members. Share examples of how you've successfully managed teams or provided exceptional service in previous roles.
How to prepare for a job interview at Coffee#1 Ltd.
✨Show Your Passion for Coffee and Cake
Even if you don't have prior experience in coffee, demonstrating your enthusiasm for it can set you apart. Share any personal experiences or favourite coffee moments to show your genuine interest.
✨Highlight Your Customer Service Skills
Since great customer service is key for this role, prepare examples of how you've successfully handled customer interactions in the past. This could include resolving complaints or going the extra mile for a customer.
✨Discuss Team Development
As a manager, supporting and developing your team is crucial. Be ready to talk about your leadership style and how you’ve helped others grow in previous roles. Mention any specific training or mentoring experiences.
✨Emphasise Flexibility and Adaptability
With flexible working hours being a perk, it's important to convey your willingness to adapt to different situations. Share examples of how you've successfully managed changing circumstances in previous jobs.