At a Glance
- Tasks: Lead a passionate team while delivering exceptional coffee and cake experiences.
- Company: Join a vibrant coffee community with a focus on customer service.
- Benefits: Enjoy up to 70% staff discount, free drinks, and flexible hours.
- Other info: Participate in fun competitions and enjoy a supportive work environment.
- Why this job: Kickstart your career with full training and exciting growth opportunities.
- Qualifications: No coffee experience needed; just bring your enthusiasm and leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for an enthusiastic experienced leader/supervisor, who is passionate about coffee & cake while delivering great customer service and developing and supporting their team. No experience in coffee is needed as full training will be provided in store and at one of our Coffee Academies!
Some of our GREAT perks whilst being part of the team:
- Staff discount is up to 70% on selected food and drink
- Free drinks on shift
- Bespoke C#1 Benefits Dashboard personalised to you
- Life Assurance
- Medicash – provides free optical (glasses and contact lenses), dental, physio plus lots more
- Flexible working (No late nights!)
- Access to Beanbox - you’ll have access to hundreds of discounts and freebies at the touch of a button.
- Barista to Boardroom Programme – the C#1 Career Pathway
- Lots of fun Competitions and Incentives
- Apprenticeship Opportunities
- Excellent Length of Service Recognition
Why would you join our team? When you join us, you’re joining our C#1 team - whether this is the regular customers of your Store, or your local community. We are also really passionate for those that wish to build a career, we love being part of the Caffe Nero Group which opens up even more opportunities. There really is something for everyone. If you love interacting with people (and dogs) and giving great service then please apply!
Assistant Manager 2026 in Birmingham employer: Coffee#1 Ltd
Join our vibrant C#1 team as an Assistant Manager, where your passion for coffee and cake meets a supportive work culture dedicated to exceptional customer service. Enjoy fantastic benefits including up to 70% staff discount, flexible working hours, and access to our Barista to Boardroom Programme for career advancement, all while being part of a community that values both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager 2026 in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Show your passion for coffee and cake! Even if you don’t have experience, share your enthusiasm for learning about it. It’ll show that you’re eager to dive into the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you can keep track of your progress easily.
We think you need these skills to ace Assistant Manager 2026 in Birmingham
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for coffee and cake in your application! Share any experiences or moments that highlight your love for great customer service and how you enjoy interacting with people.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the job description. Highlight any leadership or supervisory experience you have, even if it’s outside of the coffee world. We want to know how you can bring your skills to our team!
Be Yourself:We’re looking for genuine personalities who can connect with our customers and team. Don’t be afraid to let your unique voice shine through in your written application. Authenticity goes a long way!
Apply Through Our Website:For the best chance of joining our C#1 team, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Coffee#1 Ltd
✨Show Your Passion for Coffee & Cake
Even if you don't have experience in coffee, it's important to express your enthusiasm for it. Share any personal experiences or favourite coffee moments that highlight your love for the beverage and the culture around it.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples of how you've successfully supported or developed a team in the past. Think about times when you motivated others or resolved conflicts.
✨Emphasise Customer Service Experience
Great customer service is key in this role. Be ready to discuss specific instances where you went above and beyond for a customer. This will show that you understand the importance of creating a welcoming environment.
✨Ask About Career Development Opportunities
Since the company values career growth, come prepared with questions about the Barista to Boardroom Programme and other development opportunities. This shows you're serious about building a long-term career with them.