Assistant Store Manager

Assistant Store Manager

Eastleigh Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, deliver excellent customer service, and support daily operations.
  • Company: Join a passionate coffee and cake community with a focus on customer experience.
  • Benefits: Enjoy up to 70% off food and drinks, free drinks on shift, and flexible hours.
  • Why this job: Be part of a supportive team with career development and fun competitions.
  • Qualifications: No prior coffee experience needed; enthusiasm and leadership skills are key.
  • Other info: Access to training at Coffee Academies and opportunities for apprenticeships.

The predicted salary is between 24000 - 36000 £ per year.

We’re looking for an enthusiastic experienced leader / supervisor who is passionate about coffee & cake, delivering excellent customer service, and supporting their team. No prior experience in coffee is needed, as full training will be provided in-store and at one of our Coffee Academies!

Some of our GREAT perks as part of the team include:

  • Staff discount of up to 70% on selected food and drinks
  • Free drinks on shift
  • Access to the bespoke C#1 Benefits Dashboard, personalized for you
  • Life Assurance
  • Medicash benefits covering optical, dental, physio, and more
  • Flexible working hours with no late nights
  • Access to Beanbox for hundreds of discounts and freebies
  • Barista to Boardroom Programme – our career pathway
  • Fun competitions and incentives
  • Apprenticeship opportunities
  • Recognition for length of service

Why join our team? By joining us, you become part of our C#1 team—whether through regular customers or your local community. We are passionate about career development and being part of the Caffe Nero Group, which offers even more opportunities. There truly is something for everyone. If you love interacting with people (and dogs) and providing great service, we encourage you to apply!

Assistant Store Manager employer: Coffee#1 Ltd

As an Assistant Store Manager at Caffe Nero, you will thrive in a vibrant work culture that values passion for coffee and exceptional customer service. With comprehensive training, flexible hours, and a range of benefits including generous staff discounts and career development programmes, this role offers a rewarding opportunity to grow within a supportive team environment. Join us in creating memorable experiences for our customers and be part of a community that celebrates both personal and professional growth.
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Contact Detail:

Coffee#1 Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Show your passion for coffee and cake during the interview. Share any personal experiences or favourite moments related to these products, as it will demonstrate your enthusiasm and fit for the role.

✨Tip Number 2

Highlight your leadership skills by discussing past experiences where you successfully managed a team or resolved conflicts. This will show that you have the qualities needed to support and motivate your future team.

✨Tip Number 3

Familiarise yourself with the company culture and values of Caffe Nero. Being able to articulate how your personal values align with theirs can set you apart from other candidates.

✨Tip Number 4

Prepare questions to ask during the interview about career development opportunities and the Barista to Boardroom Programme. This shows your interest in growth within the company and your commitment to long-term success.

We think you need these skills to ace Assistant Store Manager

Leadership Skills
Customer Service Excellence
Team Support and Development
Communication Skills
Passion for Coffee and Cake
Problem-Solving Skills
Time Management
Flexibility and Adaptability
Sales Skills
Conflict Resolution
Training and Mentoring
Organisational Skills
Attention to Detail
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what the Assistant Store Manager position entails. Highlight your enthusiasm for coffee and cake, as well as your passion for customer service in your application.

Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly related to coffee. Emphasise any leadership or supervisory roles you've held, and showcase your ability to support and motivate a team.

Craft a Compelling Cover Letter: Write a cover letter that expresses your excitement about the role and the company. Mention specific perks that appeal to you, like the Barista to Boardroom Programme, and explain how you can contribute to the team.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer service roles.

How to prepare for a job interview at Coffee#1 Ltd

✨Show Your Passion for Coffee and Cake

Even if you don't have prior experience in coffee, express your enthusiasm for it and how much you enjoy the café culture. Share any personal experiences related to coffee or cake that highlight your passion.

✨Demonstrate Leadership Skills

As an Assistant Store Manager, you'll need to support your team. Prepare examples of how you've successfully led a team or handled difficult situations in previous roles. This will show your potential employer that you're ready for the responsibility.

✨Emphasise Customer Service Experience

Customer service is key in this role. Be ready to discuss your previous experiences in customer-facing positions and how you went above and beyond to ensure customer satisfaction. Highlight any specific instances where you turned a negative experience into a positive one.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, training opportunities, and career development paths. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.

Assistant Store Manager
Coffee#1 Ltd
Location: Eastleigh
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  • Assistant Store Manager

    Eastleigh
    Full-Time
    24000 - 36000 £ / year (est.)
  • C

    Coffee#1 Ltd

    50-100
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