At a Glance
- Tasks: Lead a team while delivering exceptional customer service and training in coffee skills.
- Company: Join a passionate team within the Caffe Nero Group, known for its community spirit.
- Benefits: Enjoy up to 70% staff discount, free drinks on shift, and flexible working hours.
- Why this job: Be part of a fun, supportive culture with career growth opportunities and exciting competitions.
- Qualifications: No coffee experience needed; just bring your enthusiasm and leadership skills!
- Other info: Access to discounts, apprenticeship opportunities, and recognition for long service.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for an enthusiastic experienced leader/supervisor, who is passionate about coffee & cake while delivering great customer service and developing and supporting their team. No experience in coffee is needed as full training will be provided in store and at one of our Coffee Academies!
Some of our GREAT perks whilst being part of the team:
- Staff discount is up to 70% on selected food and drink
- Free drinks on shift
- Bespoke C#1 Benefits Dashboard personalised to you
- Life Assurance
- Medicash – provides free optical (glasses and contact lenses), dental, physio plus lots more
- Flexible working (No late nights!)
- Access to Beanbox - you’ll have access to hundreds of discounts and freebies at the touch of a button.
- Barista to Boardroom Programme – the C#1 Career Pathway
- Lots of fun Competitions and Incentives
- Apprenticeship Opportunities
- Excellent Length of Service Recognition
When you join us, you’re joining our C#1 team - whether this is the regular customers of your Store, or your local community. We are also really passionate about those who wish to build a career, and we love being part of the Caffe Nero Group which opens up even more opportunities. There really is something for everyone. If you love interacting with people (and dogs) and giving great service, then please apply!
Assistant Store Manager employer: Coffee#1 Ltd.
Contact Detail:
Coffee#1 Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Show your passion for coffee and cake during the interview. Even if you don't have prior experience, expressing genuine enthusiasm can set you apart from other candidates.
✨Tip Number 2
Highlight any previous leadership or supervisory roles you've held, even if they were in different industries. This will demonstrate your ability to manage a team effectively.
✨Tip Number 3
Familiarise yourself with the company culture and values of Caffe Nero. Being able to discuss how your personal values align with theirs can make a strong impression.
✨Tip Number 4
Prepare to discuss how you would handle customer service scenarios. Think of examples where you've gone above and beyond for customers, as this role heavily focuses on delivering great service.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in an Assistant Store Manager. Highlight your leadership skills and passion for customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly related to coffee. Emphasise any supervisory roles or customer service experience you have, and mention your enthusiasm for learning about coffee.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to work with this company specifically and how you can contribute to their team culture.
Showcase Your Team Development Skills: In your application, provide examples of how you've supported and developed team members in previous roles. This will demonstrate your capability as a leader and align with the company's focus on team development.
How to prepare for a job interview at Coffee#1 Ltd.
✨Show Your Passion for Coffee and Cake
Even if you don't have prior experience in coffee, express your enthusiasm for it and how much you enjoy the café culture. Share any personal experiences or favourite coffee moments to connect with the interviewers.
✨Highlight Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you've supported and developed team members, and any specific examples of successful team management.
✨Demonstrate Excellent Customer Service Skills
Customer service is key in this role. Prepare to share examples of how you've provided outstanding service in the past, dealt with difficult customers, or created memorable experiences for patrons.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression within the Caffe Nero Group. This shows your genuine interest in the role and helps you assess if it's the right fit for you.