At a Glance
- Tasks: Install, maintain, and repair coffee equipment while providing top-notch customer support.
- Company: Join Coffee Tech UK, a leader in coffee equipment service and sales.
- Benefits: Enjoy competitive salary, overtime options, and a dynamic work environment.
- Other info: Opportunity for travel and hands-on experience in the coffee industry.
- Why this job: Be part of a passionate team that elevates coffee standards across the UK.
- Qualifications: Technical skills in equipment maintenance and excellent communication are essential.
The predicted salary is between 30000 - 40000 € per year.
Coffee Tech UK is committed to raising the standard in coffee equipment service and sales across the UK. Our team of certified barista-technicians provides expert solutions trusted by leading brands nationwide. Based in Bristol and London, we offer reliable services to clients in a variety of regions. Our mission is to deliver exceptional results, ensuring customer satisfaction and the highest quality standards in the coffee industry.
This is a full-time, on-site role based in London for a Field Technician. The Field Technician will be responsible for installing, maintaining, and repairing coffee equipment at client sites. Day-to-day tasks include troubleshooting technical issues, performing scheduled maintenance, and providing technical support and guidance to clients. The technician will ensure that coffee machines are running at optimal performance to meet client expectations.
- Technical skills in equipment installation, maintenance, and repair
- Excellent customer service and communication skills
- Knowledge of coffee brewing equipment and processes is a plus
- A valid driver’s license and willingness to travel to client sites
- Previous experience in a technician or technical support role is preferred
Overtime/time in lieu
Competitive Salary
Client Services Technician in London employer: Coffee Tech UK
Coffee Tech UK is an exceptional employer that prioritises employee growth and development within a dynamic work culture. Based in the vibrant city of London, we offer competitive salaries, overtime opportunities, and a supportive environment where our team of certified barista-technicians can thrive while delivering top-notch service to our clients. Join us to be part of a dedicated team that values expertise and customer satisfaction in the coffee industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Technician in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or related fields. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with coffee equipment, consider creating a portfolio or a video showcasing your technical abilities. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve gone above and beyond for clients, as this is key in the Client Services Technician role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Coffee Tech UK. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Client Services Technician in London
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical skills in equipment installation, maintenance, and repair. We want to see how your experience aligns with the role of a Client Services Technician, so don’t hold back!
Customer Service is Key:Since this role involves a lot of client interaction, emphasise your excellent customer service and communication skills. Share examples of how you've successfully supported clients in the past – it’ll make you stand out!
Know Your Coffee:If you have any knowledge of coffee brewing equipment and processes, be sure to mention it! It’s a plus for us and shows that you’re passionate about the industry we work in.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Coffee Tech UK
✨Know Your Coffee Gear
Familiarise yourself with different types of coffee brewing equipment and their common issues. Being able to discuss specific machines and troubleshooting techniques will show your technical prowess and passion for the industry.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Coffee Tech UK values client satisfaction, so demonstrating your ability to communicate effectively and resolve issues will set you apart.
✨Be Ready to Talk Travel
Since this role involves travelling to client sites, be prepared to discuss your flexibility and willingness to travel. Mention any previous experiences where you’ve had to adapt to different locations or schedules.
✨Practice Technical Scenarios
Anticipate technical questions or scenarios that may come up during the interview. Practising how you would approach troubleshooting a malfunctioning coffee machine can help you articulate your thought process clearly.
